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based on 4083 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
WOW and thank you for that great review. We will make sure Luis sees this review. We look forward to cleaning for you again in the future.
Sincerely,
Zerorez Management
The technician was very knowledgeable and friendly. The results were great, especially the grout cleaning. It looks like new, and will allow me to fill in some missing grout, as it is now the original color. I am very pleased with the overall results throughout the entire house.
Thank you for your review of the cleaning by Zerorez DC.
We love to hear how pleased our customers are with the cleaning.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Managemebnt
Your product got my disgustingly dirty beige carpet clean!
WOW and thank you for that review. We like to see happy customers. We look forward to working with you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Zerorez does a great job on my carpets and they arrive on time and are very professional. Thank you Zerorez!
Wow that is a great review and thank you.
We hope you enjoy your clean floors.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Management
quick dry
wish it had more scrent
WOW, what a great review and thank you.
We look forward to hearing from you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Excellent work.
Thank you for your review of the cleaning by Zerorez DC.
We hope you enjoy your clean floors and we look forward to working for you in the future.
Sincerely,
Zerorez Management
I am very happy with my carpet cleaning. This is the second time I have had Zerorez clean my carpet. They do a great job, the carpet isnt soaking wet and the employees are very professional and pleasant to deal with. Marcus Smith cleaned my carpets and he does a great job.
WOW, what a great review and thank you. I will make sure Marcus sees this too.
We look forward to hearing from you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Zerorez DC Metro is hands down the best carpet cleaning service around. Super friendly staff and they even cleaned an 8x10 rug for free since my husband is a veteran. If you are lucky enough to get Luis as yiur technician he does an amazing job and is extemely kind, didnt try to upsell.
Wow that is a great review and thank you.
We hope you enjoy your clean floors.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Management
My carpets were barely touched, they didn’t look any cleaner than before the work began. After the technician left, I got out my Hoover steam cleaner and spent the next 11/2 hours cleaning my carpet. Very disappointed, will never use again.
Thank you for your review of the cleaning by Zerorez DC. As per our phone conversation I will be back in touch with you again. I am sorry your cleaning was not up the Zerorez standard.
Sincerely,
Zerorez Management
Zerorez does an excellent job and are reasonably priced. Two different methods used, depending on carpet / persian rug. Very pleased with results. Technician was polite, thorough, and knowledgeable. Thank you !
WOW, what a great review and thank you.
We look forward to hearing from you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Very friendly & courteous tech. Explained everything thoroughly. Professionally completed the job. Excellent Results!
Wow that is a great review and thank you.
We hope you enjoy your clean floors.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Management
Customer service was fantastic! Everyone from the person who took my reservation to the tech that did the work was friendly and thorough.
WOW, what a great review and thank you.
We look forward to hearing from you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Professional, efficient, and effective.
Thank you for your review of the cleaning by Zerorez DC.
We hope you enjoy your clean floors and we look forward to working for you in the future.
Sincerely,
Zerorez Management
Quick and chemical free!
Thank you for the review of the cleaning by Zerorez DC. We love to see happy customers.
Enjoy your clean floors and we look forward to working with you in the future.
Sincerely,
Zerorez Management
The floors, both hardwoods and carpets, looked great when Marcus was finished. They were easy to work with and the work was done quickly.
Thank you for such a great review. We love to see happy customers and how easy it is to work with the team.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Management
Professional. The place looked great!
The two things I would change or want more clarification is the window of time needs to me smaller and it says on your website you can get pet stains. Well, they look better but are still visable.
Wow that is a great review and thank you.
We hope you enjoy your clean floors.
We look forward to hearing from you in the future.
Sincerely,
Zerorez Management
No smell and carpets dried quickly
Thank you for the review of the cleaning by Zerorez DC. We love to see happy customers.
Enjoy your clean floors and we look forward to working with you in the future.
Sincerely,
Zerorez Management
Mr. Padilla arrived on time after a confirmation call. Very professional, immediately got to work and did a fantastic job on our carpets. The stairs look brand new.
Highly recommend Zerorez, the cleaning process is thorough and leaves nothing but a clean carpet. The whole house smells brand new!
Thank you Zerorez, already planning for your spring 2018 visit.
First name removed
Gaithersburg, MD
Wow, what a review. Thank you so much. We hope you enjoy your clean floors and we look forward to working with you in the future.
Sincerely,
Zerorez Management
Safe to Environment and humans- no chemicals and gets the job done.
Carpets look great.
Professional techs
Price was exactly what was quoted - that doesn't often happen anymore
First name removed and Bob
Oak Hill, VA
Thank you for your review of the cleaning by Zerorez DC.
We hope you enjoy your clean floors and we look forward to working for you in the future.
Sincerely,
Zerorez Management
I was told by the housekeeper that the service was "Excellent".
Thank you for the excellent review. We hope you enjoy the clean floors and give us a call when you are in need of another cleaning.
Sincerely,
Zerorez Management
We are more than extremely satisfied with the services the Zerorez provided. We were concerned that our carpeting was beyond salvation. Our Zerorez service technician, Marcus, arrived promptly as promised, and conducted himself in a very professional and courteous manner. He took the time to assess our carpets, mark and pretreat our major areas of concern, and in a very short time completed cleaning all eight rooms, both hallways and both staircases . The results were phenomenal and we are delighted with the end result. We are extremely pleased that the Zerorez cleaning process does not use soaps, detergents or chemicals. We will recommend Zerorez to all of our friends and family. Thank you for delivering the highest quality service at a very affordable price.
Jan and Craig Shuman
Gaithersburg, Maryland
Wow now that's a raving review of the cleaning by Zerorez DC. It is a pleasure to see such praise for the cleaning process and the tech that did the cleaning. We hope you enjoy your clean floors and we look forward to hearing from you in the future.
Sincerely,
Zerorez Management
Arrive on time. Very professional. Very neat. Carpets look great.
Thank you for the review of the cleaning by Zerorez DC. We love to see happy customers.
Enjoy your clean floors and we look forward to working with you in the future.
Sincerely,
Zerorez Management
Job was great!!! Would highly recommend Zerorez to my family and friends....
Thank you for such a great review. We love to hear how pleased our customers are. We look forward to cleaning for you in the future.
Sincerely,
Zerorez Management
Great job! Highly recommend this company!
Thank you for the review of the cleaning by Zerorez DC. We love to see happy customers.
Enjoy your clean floors and we look forward to working with you in the future.
Sincerely,
Zerorez Management
We are more than pleased with Zerorez. The work Luis Padilla did in our home was outstanding. He was prompt, courteous and professional throughout our dealings. He patiently, fully and knowledgabley answered all our questions before he began cleaning our carpets. We were amazed at how quickly he completed the work and how clean the carpets were when he finished. He is a true asset to your firm.
The only drawback - and it is a minor one - is that it took much longer than we anticipated for the carpets to dry out. However given the result - beautifully clean carpets - it was worth the minor inconvenience. We would most definitely recommend Zerorez to friends and family.
Incidentally, we heard about your firm from listening to Chris Plante and Larry O'Connor's shows. When you next speak to them, please tell them thanks for passing on the information about your firm and their experiences with you.
Wow now that's a great review of the cleaning by Zerorez DC.
It is a pleasure to hear such praise for the cleaning and the tech. We look forward to hearing from you in the future.
Enjoy your clean floors.
Sincerely,
Zerorez Management
Excellent job in cleaning our carpets. Technicians were efficient, helpful, prompt, and professional.
Thank you for such a great review. We love to hear how pleased our customers are. We look forward to cleaning for you in the future.
Sincerely,
Zerorez Management
Love the way my badly soiled carpets look after being cleaned by Zerorez. They look like new!
Thank you for such a great review. We love to hear how pleased our customers are. We look forward to cleaning for you in the future.
Sincerely,
Zerorez Management
The carpet was sopping wet when the cleaning was finished. The personnel was very courteous and prompt, so that was good, but the carpet was too wet, and I noticed there were no plastic protectors put under furniture feet which I would have expected with so much water being used.
The chemical-free process and the extremely courteous and professional techs who were very respectful of my home and my time.
Thank you for such a great review. We love to hear how pleased our customers are. We look forward to cleaning for you in the future.
Sincerely,
Zerorez Management
The team was on time. They discussed the services and my options. I can see a huge difference in my carpets. Very satisfied with the results.
WOW, thank you for the great review of the cleaning by Zerorez DC.
We hope you enjoy your clean floors. We look forward to cleaning for you in the future.
Sincerely,
Zerorez Management

My carpets look very clean and smell clean. Luis was very friendly and knowledgeable
I would recommend people asking for him. He came highly recommended to me by
my daughter who has had her carpets cleaned several times by him. He did a great
job!