Client Testimonials

it's was only one person and he explained what he was doing and the costs up front.

Paul was very prompt, however even more important, after he surveyed our carpet an asked a couple questions regarding our carpet he didn't think we needed some of the estimated products which reduced our billing by $100. This was great new for us and great p/r for Paul and Zerorez. We will call on Zerorez in the future for carpet cleaning.

Our technician

Much deeper and more thorough process. The carpet was slightly damp that evening but dry in the am
We had another company clean the carpet the week before. We didn't think thecarpets looked much different.
I wish we knew about Zerrorez before we spent the money on the other service. I like the hot water extraction with truck mounted equipment Paul our technician was able to remove residue from the previous cleaning. The carpet felt much softer and looked brighter. The pile was fluffier except in the very high traffic area. Not much could be done with our 25 year old carpet Also no odor and no problems with my allergies/ asthma

This is the second time we have used your services, and were once again pleased with the way the carpet looked when finished. The technician was very courteous. However, the one complaint, which we also had the last time, is that the carpet stayed wet well past the time that we were told it would take to dry. We were told 4-6 hours, and it was 12-24 before we were able to put things back in place and comfortably walk on it. Not particularly a problem if we only have it done once a year, but not sure why it always takes longer than we are told it will take to dry.

really like owned by veteran, like that no chemicals except if you request pet treatment.

The carpet was very clean. I have had other companies clean the carpet but this was the best result I have ever had.

Service tech was awesome! He did a great job, my really old carpet looked so much better all stains are gone. I would definitely use Zerorez again. Thank you !

Fast friendly service. Made. Our carpets and tile look like new

Really good Carpets clean

This is the second time I have used Zeroez and was as pleased this time as the last. Paul did an excellent job and was very courteous and professional. Highly recommend them to everyone!

fast an easy carpet feels likenew

Our technician was the best. Very good energy and explained the process in depth

They cleaned my carpets and weren't harmful to the house or the environment.

Everything

Just wow! Smells good. Zero drama. Nice guy. Just pleased.

Your representative was very businesslike. The carpet cleaning was completed very quickly and looked just wonderful

No soap!

Service man was professional and courteous and actually early. Took 20+ hours to dry which was longer than expected.

Your service person was very good!

The work was done well. However, the customer service rep told me that I would get a call 2 days before the appointment. Thet did not happen. I was told the appointment on 1/25 was between 3:00-5:00 p.m. Instead the technician came at 11:00. He showed me the scheduled he was given. Had I received the call I would have known that there was a mix up on the time. It was a good thing that I worked from home that day. If not I would have missed the appointment in the 11:00 a.m. slot time.

Efficient and courteous staff pleased with results

The carpets feel and look like new. We are very pleased. Also the service was excellent. He was efficient and courteous. We will certainly use Zerorez again.

everything

You were upfront with the cost. Your quote beat other competitors.
Cost didn't exceed the quote...I was Very thankful!
You're technician went over & beyond...he was Very friendly & polite.
He did his very best to remove the majority of our stains even removing a sticky goo glob!
He was even ahead of schedule!
Thank you for Exceeding our Expectations!!

Great job!

Great customer service, technician took their time

Great service is Austin. Person was very good and did a great job.

I liked the efficiency of the service and so far, the quality seems on par.

It extracts the dirt very well!