Zerorez Puget Sound
11807 NE 112th Street
Kirkland
WA 98033
United States

Client Testimonials

Report a concern   February 1, 2018 — Rated 10 out of 10 by A.M. Zerorez Puget Sound
What do you like about our products and services?

No detergents.

Report a concern   January 31, 2018 — Rated 10 out of 10 by J.B. Zerorez Puget Sound
What do you like about our products and services?

Your technician was very professional and courteous. He did a fantastic job in every room of our house. Highly recommended!

Report a concern   January 31, 2018 — Rated 10 out of 10 by M.S. Zerorez Puget Sound
What do you like about our products and services?

Your cleaning tech is totally healthy and natural which helps our kids with allergies!

Report a concern   January 30, 2018 — Rated 10 out of 10 by S.B. Zerorez Puget Sound
What do you like about our products and services?

Best carpet cleaning ever. Nice technician. On time. Every aspect of the company is great.

Report a concern   January 30, 2018 — Rated 10 out of 10 by J.J. Zerorez Puget Sound
What do you like about our products and services?

Excellent customer service, friendly technicians.

Report a concern   January 30, 2018 — Rated 9 out of 10 by N.M. Zerorez Puget Sound
What do you like about our products and services?

Nice service and good results.

Report a concern   January 30, 2018 — Rated 10 out of 10 by S.Y. Zerorez Puget Sound
What do you like about our products and services?

This was a rough start. The person that originally showed up and "cleaned" the carpets did not want to hear about how our carpet was laid. Therefore, it was get in the bedroom, follow thru the hall into the living area--all one direction. He didn't want to spend any time in the hall--said the wand was too long. After he finished and left, I took a broom and tried to pull the pile up. After it was dry the next morning, we vacuumed many times over, it was matted so bad that we had little success in pulling the pile up. When asked for a rating, I simply couldn't do one..so I called ZeroRez back again and told them how unhappy we were. Our carpets were so matted it felt terrible to walk on. ZeroRez made it right! They scheduled another person to come back a couple of weeks later. Nathan was fantastic. I showed him what the carpets looked like, he listened. The first person was here for about for less than one hour. Nathan was here cleaning carpets that had been "cleaned" just a couple of weeks before. He took the time, asked questions and went the extra mile to make sure we were satisfied. He was here for nearly 2 hours. ZeroRez will get our business from now on. The carpets look amazing, feel the way they should. Thank you Nathan and Zero Rez.

Report a concern   January 30, 2018 — Rated 10 out of 10 by C.W. Zerorez Puget Sound
What do you like about our products and services?

This was the first time I've ever used Zerorez and I will definitely use them again! My house has never been cleaner. The technician was very professional knowledgeable, and friendly.

Report a concern   January 30, 2018 — Rated 10 out of 10 by A.M. Zerorez Puget Sound
What do you like about our products and services?

Quick and carpet felt clean - no aftersmell. Technician was friendly.

Report a concern   January 30, 2018 — Rated 9 out of 10 by T.H. Zerorez Puget Sound
What do you like about our products and services?

OUr carpets look great, considering the condition they were in. Almost all the stains came out.

Thank you,

Report a concern   January 30, 2018 — Rated 10 out of 10 by C.C.Y. Zerorez Puget Sound
What do you like about our products and services?

First of all they set up the appointment quickly. The workers were very friendly and answered my questions and offer information on how to keep this fresher and cleaner and offered other services I will use later. They did a great job cleaning the carpets in a short period of time and they look great and feel smell cleaner. I will recommend zerorez to my family and friends.

Report a concern   January 29, 2018 — Rated 10 out of 10 by D.H. Zerorez Puget Sound
What do you like about our products and services?

Zack was awesome & knowledgable
I trust Zerorez and have used them multiple times
So impressed with the work & the product
Stains that never came out before are gone
My carpets look amazing

Report a concern   January 29, 2018 — Rated 10 out of 10 by M.T. Zerorez Puget Sound
What do you like about our products and services?

Your service is the safest for households with pets.

Report a concern   January 28, 2018 — Rated 10 out of 10 by T.G. Zerorez Puget Sound
What do you like about our products and services?

Clean without soap gets my carpets looking like new

Report a concern   January 27, 2018 — Rated 10 out of 10 by D.M. Zerorez Puget Sound
What do you like about our products and services?

You guys do unbelievable work! You can’t in the morning left at 11am and the carpets were dry at 4:30pm! Unbelievably clean!!

Report a concern   January 26, 2018 — Rated 10 out of 10 by L.G. Zerorez Puget Sound
What do you like about our products and services?

On time. CustomerService courteous and completely informative. Service tech was professional and explained everything step by step.

Report a concern   January 26, 2018 — Rated 10 out of 10 by L.H. Zerorez Puget Sound
What do you like about our products and services?

All the staff was professional and informative. I could not be more happy with the results. I have already starting recommending you to friends and family.

Report a concern   January 26, 2018 — Rated 10 out of 10 by R.S.J. Zerorez Puget Sound
What do you like about our products and services?

Felt that your technician was very knowledgeable and did a thorough job! Also appreciated the phone contact prior to cleaning appointment with approximate time of arrival!

Report a concern   January 25, 2018 — Rated 10 out of 10 by P.B. Zerorez Puget Sound
What do you like about our products and services?

Scheduling is easy. We are notified when to the expect the work to be done, and it happens when stated. The employees are personable, and my carpets look great.

Report a concern   January 25, 2018 — Rated 10 out of 10 by B.M. Zerorez Puget Sound
What do you like about our products and services?

MY ZERO REZ TEC WAS ON TIME, VERY PLEASANT AND INFORMATIVE. MOST IMPORTANT I HAVE NEVER HAD A MORE IMPRESSIVE CARPET CLEANING EXPERIENCE. GOOD JOB REZ.

Report a concern   January 25, 2018 — Rated 10 out of 10 by S.M. Zerorez Puget Sound
What do you like about our products and services?

Very good products, service and personnel. Extremely good and fast.

Report a concern   January 24, 2018 — Rated 10 out of 10 by P.S. Zerorez Puget Sound
What do you like about our products and services?

I'm delighted with the results of the cleaning done by Mike and Nathan. They kept me updated on arrival time and their progress during the cleaning, offering very helpful suggestions. They obviously take pride in the work they do and for the company. I will definitely use Zerorez in the future and recommend to anyone. Thanks again for a beautiful job well done.

Report a concern   January 24, 2018 — Rated 10 out of 10 by J.M. Zerorez Puget Sound
What do you like about our products and services?

Technician was friendly, respectful and did a great job. My carpets looks amazing!

Report a concern   January 24, 2018 — Rated 10 out of 10 by M.V. Zerorez Puget Sound
What do you like about our products and services?

Prompt,, tidy and efficient. The rugs and carpet look great.

Report a concern   January 22, 2018 — Rated 10 out of 10 by J.M. Zerorez Puget Sound
What do you like about our products and services?

From start to finish, everyone was very kind and informed. I appreciated the communication on the day of the clean so I knew when to expect the service man.

Report a concern   January 22, 2018 — Rated 10 out of 10 by R.F. Zerorez Puget Sound
What do you like about our products and services?

Bill, our service technician, was very professional. He was efficient and very pleasant. We appreciated his hard work.

Report a concern   January 21, 2018 — Rated 10 out of 10 by C.K. Zerorez Puget Sound
What do you like about our products and services?

This is my review posted on your FB page:

This was the second time we used Zerorez. This time I had them clean the hardwood in the kitchen and hall AND the naugahyde sectional in the family room as well as the 30 year old carpets. We have a rescue dog that lived its first year in a cage and never completely learned that outside is the best place to potty. The sectional couch has seen a lot of teenagers and dogs in its time. Tom arrived at 8am on Saturday morning and worked for several hours. The carpet had some scary stains and now looks CLEAN! I'm not afraid to sit and knit on the old naugahyde sectional any more and the color is so much brighter. I thought the hardwood was pretty clean as it had been mopped the day before. But the water residue in the cleaning machine was shockingly dark brown with dirt lifted from the wood crevices. There was no chemical cleaning odor and the carpets were dry very quickly. Thank you, Zerorez and Tom for your cleaning process and getting it done on Saturday morning.

Report a concern   January 21, 2018 — Rated 10 out of 10 by L.J. Zerorez Puget Sound
What do you like about our products and services?

Great service. Our carpets look great!

Report a concern   January 21, 2018 — Rated 10 out of 10 by A.C. Zerorez Puget Sound
What do you like about our products and services?

Very professional. I was called the morning of service by the technican with eta. Tom was on time, got right to work and did a wonderful job. I would definitely use Zerorez again.

Report a concern   January 21, 2018 — Rated 10 out of 10 by C.L. Zerorez Puget Sound
What do you like about our products and services?

He as right on time, very professional and did a super job on our carpets. Very pleased.


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