Guest Testimonials
More fluffy popcorn.
First of all, your survey is defective. I tried all weekend to take it and the website gave me "something didn't work" errors. Now, my score for you is "5", not "10". No matter which button I click on the email you sent, your website records it as "10" and the "Change My Score" button is locked.
Now, for my actual experience. Your popcorn buckets leak. I got "butter" flavoring all over my favorite shirt, which doesn't wash out and costed $30 to replace. Don't expect me to buy popcorn again.
Also, I understand you have to show the movies that the most people want to see, but there's at least one person - me - who is going to fewer movies because of your selections. You fill up your theaters with horror and Christian films - neither of which I like - and you either:
* pass on films I want to see, or
* schedule them at inconvenient times (afternoons or late evening), or
* inconvenient places (I live between Westlakes and Casa Blanca - the other theaters are too far away), or
* show them for just a week (I only have one free evening per week).
I don't like the convenience fee added when purchasing tickets online. There are no other people other than me in purchasing the tickets. But, when purchasing tickets the tickets at the theater, then there is added time and convenience to the purchasing process, especially when there is a long line. I don't understand the convenience fee.
Ease of ticketing; great location for me; shows the movies I like
Everyone was super nice and friendly!
Seats, concession, cleanliness
Great sound and very confortable
More smiles. More greeting. More welcoming. All were seen and felt good. Cup holders could be cleaned more.
Employees are awesome
Great staff. Friendly!
The games, seating and selfserve refillable drinks and popcorn
Loves the seats and also unlimited popcorn
Friendly staff. Great seating.
Everything— the staff were very friendly and helpful, the auditorium was nice and clean, and the atmosphere is always welcoming. I’m not from Macon, but I travel to come to Amstar 16 because of the wonderful experiences I’ve had.
The popcorn was fresh and the theater was clean good service
The ability to refill your popcorn and soda as often as you like.
I love Tuesday Deals, just wish you had good movies on those days. Good clean movies.
Clean and comfortable
Great, employees polite and courteous, ticket employees are great. Love coming to this theater.
Great movie selection and options on viewing times.
I love everything in this location
Neat and clean, friendly associates, good prices…thank you for the military discount.
Loved the new discount day. The theater was clean and the service was great
We love to go on discount Tuesdays. The seating is great, the food is yummy and the employees are friendly.
I like the cinema Tuesday deals. I also enjoy the free summer movies .
Love the atmosphere, concessions & reclining seats are great!!!
Clean; comfortable seating, Tuesday price
Everything was easily accessible. I’m loving this app!
Theater was clean. Staff was friendly
Service and food choices.