Guest Testimonials
I like getting my tickets online and finding my seat it’s just easier.
Prompt, clean & curtious.
Love the loungers!
Been going here multiple times and never had a problem. Helpful staff and fast service
We love going on Tuesdays and taking advantage of the discounted tickets
Upgraded seating is so nice. Not accepting cash is the only negative.
Matinee pricing. Not crowded.
Good atmosphere. Good food n drinks. Clean. Staff friendly. Like the new self serve popcorn as I like lot of butter lol.
Quick easy, clean facilities. Great seats.
Amazing and friendly service at concessions
Love the $5.99 Tuesday’s. The movie was good. The man working the counter was nice and informative. We had a good time.
Reclining seats
Clean theater, fast ticketing and concessions, good variety of concessions.
It was awesome. It was (My Son)‘s first time going to a movie theater like that and he really enjoyed himself. I love how the popcorn and the drinks are now self served and it was just an all-around great experience. I will definitely be back with my family.
The Tuesday price deal is fantastic! The staff are very friendly & knowledgeable if the movies.
Great location & seating is comfortable.
Easy and nice people
Easy purchases great movies
half price discounts on Tuesdays
I had a little issue and one of the Managers got in touch with me right away and he was very polite about it and it just made me feel really good knowing that they cared about their Business and Customer.
The seats are comfortable!
Fantastic customer service !
Discount days and having more to eat than just popcorn.
Tuesday movie and concession prices.
We like the Mystery Movie because it adds a little more to our experience.
I love Santikos Northwest. My husband and I have been coming to this location since we were kids. We'd each come with our family and then later when we were dating. We got married had a son, brought our son here, now he comes with his fiance, and my husband and I continue to visit.
It's always a 10 out of 10 visit only because I love the location and it's never too busy even when it's a movie that has been recently released.
However, the last time we came, Sept. 5th, for the 4pm showing of BY ANY MEANS, we were super disappointed with the popcorn. It was pretty stale. Also other times we've visited, the drink area is not as clean as it could be. Will there ever be a second drink station added and also another popcorn dispenser? The water pressure at some of the sinks in the women's restrooms could be stronger and the sink area in the women's restrooms could be a little cleaner/neater.
I've been a rewards member for many years, and a Santiko's customer even longer. Please bring back the paper boats you would give out so we can share the big bucket of popcorn. Those small snow cone cups are useless.
I like the self serve drink and popcorn machine; however, with the fresh popcorn being placed on the top, my popcorn will never be fresh and hot for the movie. I would rather wait in line for fresh and hot popcorn. I do understand the convenience but nothing beats fresh popcorn and a crispy drink while watching a movie.
It was super easy to buy a ticket online and then the check in process was super fast!!
The manager was very helpful when I had an issue with my membership points being credited. It was a computer problem that day at the theater. In addition, I love being greeted with a smile by Mary every Tuesday when I come to see a show.
Most of the staff is friendly, the theaters are clean. I like that there are free recipes on popcorn and pop now.
Hate that it's cashless
And more automated
I have been a Santikos member since 2012 so Santikos is my movie spot and have always had great experiences with customer service and the staff. For Westlake's the seats could use some attention as well as the popcorn stations but other than that great place. Only thing I would recommend get more attention is more popcorn buckets for movies like Marvel Avengers and other highly anticipated films to come. I actually purchased the insidious popcorn bucket recently as I was surprised one was actually released!!
Keep up the great work Santikos
Everyone was very friendly