Guest Testimonials
It was great
Very clean and spacious
Fantastic experience. It was organized. Set up. Available personnel if needed. Everything exceeded expectations.
I was truly impressed with the quality experience at the theater. The customer service was top notch and seating quite comfortable. I look forward to going again in the very near future.
Clean theater and nice staff.
Very nice experience! Loved the movie, Michael! Theater was clean & the consessions staff was awesome!!
Convenient location.
Love going to the movies
Thank you for a great experience.
I needed a getaway. And thus fit the bill.
Coming from living in upstate NY where even a few years ago the price of a movie ticket was at least $20-$25. It's very nice to be able to go out and afford to see a movie.
The atmosphere customer service and comfort
No lines
I loved it, the staff, cinema, and food was overall amazing, I also enjoyed obviously the movies that were being showcased. Everything is always great, every time I go. There are never problems or issues with my service. Love it and recommend to everyone and anyone.
Management was prompt to respond to a negative experience. the staff are always nice.
Customer service listened to my concerns.
The movies was cleaned, staff was friendly, and the movie chairs were big, spacious, and very comfortable.
The experience was awesome! Everytime I come to San Antonio and watch a movie at the Palladium its hands down the best viewings, best audio and customer service, whether its at the bar or the concessions.
Cleanliness and comft
Great movie Great price good concessions
Great seating and low the endless popcorn
I love the ease of purchasing my tickets online and how quickly the concession line moves. The seats are great and the theatre is always clean.
We love the grand and the seating, notice some of the motors on the seats were bit loud but that happens over time. We liked the one line created for the concessions, it just does take some time because they usually only have one person working the cashier and getting the items. There were other crew members but they seemed to be working on other things, we did miss the first part of the movie and when walking up to our seats they were already taken by someone else. So we just sat anywhere.. I picked seats early in advance to avoid that happening but I also didn’t ask them to move because the theater was packed out and I didn’t want to bother anyone experience.. normally have never had an issue at the grand but this time around was very different.
Clean, well staffed.
Great atmosphere!! And Tuesday specials are awesome 👍👍 always been coming to this theater and the recliner chair comfy!!!!!!
Comfortable seating clean theater
Good experience seeing the Michael movie besides a few other guests being discracting
It was so much nicer than AMC
Atmosphere, good service
I enjoy the theatre, my only complaint is the food and beverages are a bit expensive
Always a wonderful experience with the family!!!