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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First time we had our furniture cleaned and it was amazing how clean things are now
Great job Andy was clear on what he was going to do and didn’t try to sell men more services.
Andy was terrific. He showed up on time and was very friendly and informative about the job at hand. Andy always wanted me to look at each room once it was cleaned to be sure I approved of his work. I felt very confident with Andy's experience and professionalism and will ask for him in the future.
Sharon
My technician was friendly, professional, and well informed
You didn't call me with an appointment time 2 days before my scheduled appt. When you called on the scheduled day and asked if you could come early and I agreed and the technician called to say he would be there in 35 minutes. you then delayed him from coming over an hour without letting me know. this shows that your customers are not important.
The technician was extremely kind and the work on the carpets was exceptional.
Our tech was awesome. Our carpet looks great.
The stains came out and the carpet looks fresh and new.
The stains in a few areas have come to the surface. Can you come back and re do those areas?
First name removed Phone number removed
The carpeting was very clean and stains came out. The technician was very friendly & knowledgeable.
Zack, the technician, was very thorough! He did a wonderful job. I also appreciated the communication I received from the company, both before and after the service. Our carpets and sectional look great!
Very courteous. Arrived promptly and did a great job. Ensured we knew what was happening every step of the way and the carpet looked like new
The guy that came to clean our carpet was very friendly! He explained the entire process and gave us several different options once he looked at our carpet. As some companies do, he did try to up sell us to a more expensive service, when we explained that we weren’t interested he didn’t push it and gave us a pamphlet with the info in case we wanted to look into it in the future. Our carpets look great and we already told several of our friends about zerorez! It’s awesome to be able to have our dogs be able to walk on the carpet and not have to worry about them getting sick from any harsh chemicals! We will definitely be using them again!
I paid for the addiitional pet odor treatment and the room still smells of urine. I would like it retreated.
Thank you.
I had the best technician! He was well organized, worked quickly and quietly and knew his job. Never thought that horribly stained carpet would look clean again, but it did.
Less chemicals
Took two days to dry otherwise very happy it’s results
I was worried about the high traffic areas of the carpet, but your lifting machine and cleaning brought the carpet right back to near new condition. The technician was very prompt, polite, curteous, and professional. Thanks again.
Eric was very professional. Was able to get the carpet very clean and recommended ways to keep it clean. Job well done.
Quick carpet service
Great result, great price, great customer service! We will be back for future cleanings
The person who did the job was very nice and explained everything thoroughly. His name is Andy and I will definitely request him!!
The carpet was clean but it was hard and stuff.
My carpets look and feel like new. The young man who cleaned them, Thomas, was very courteous, knowledgeable, and professional.
The carpet cleaning was very well done, no lingering odors of any kind, and it was dry very soon. Price was reasonable and the technician very professional. We will call them again next time we need carpet cleaning
Everything and the guy who did our service
The service was comprehensive and addressed our needs.
Always on time and efficient. Had blood on carpet last time we called, and it took a little extra effort, but success. I've already recommended Zerorez.
Everyone is always very friendly and accommodating. The cleaners do a thorough job and always explain what they're doing and why they're doing it a certain way. They will test an area to see if cleaning meets your expectations before continuing (e.g. grout on tile floor).

Technician is always friendly and listens to our specific needs. Quick and attentive.