- Phone: 317-388-5141
- Visit Website
based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Associate was very courteous and informative!
He wasn’t just In and Out like other companies. .. seems Zerorez wants to retain their reputation with a rate of a 10 !!
Great job and excellent service!
The carpet was very soft. clean, and fresh smelling. The staff member who came out was pleasant and efficient
Excellent service! Carpet looks great and smells even better than that!!! Love there is no detergent smell. The gentleman who came to clean our carpet was excellent and very nice!
I was surprised to find a couple stains remain, they weren’t bad to begin with, but are still there
Technicians are always very professional.
Clean professional service and got almost all of our set in stains out!
Had to have a do over on my carpet because the carpet was still dirty. Tech wasn't very happy about the re do and had attitude but I can appreciate that someone who is attacking your work as being less than.
We were very pleased with the service and outcome of the cleaning of our carpets. Andy and Rob explained every step and showed us pictures after they vacuumed the carpets. We would and have recommended Zerorez to our friends and family. Thank you again Andy and Rob for a job well done!
Zach did a fine job. Our 25 year old carpet looks better than I thought it could. The carpet feels cleaner and looks cleaner than it ever has after Stanley Steamer. There was no furniture or woodwork damage. I’ll definitely be calling for the rest of the House.
Not only do my carpets look, feel and smell clean, but stains I’ve tried to get out just disappear. And the technicians are always so nice and provide excellent customer service!
The customer service was amazing. Fit us in with short notice easing my stress greatly. Workers were pleasant, nice to even my kids.
I loved the cleaning, the way the cleaners explained and communicate with me.
The furniture looked really good after being cleaned. It didn’t take that long to do the cleaning and was able to use the furniture within 2 hours.
Very friendly cleaning guy.
The technician was very prompt and was very nice. He was in and out in the allotted time frame suggested. We had a few spots return after the carpet dried and I called to have Zerorez come back out within the 30 days to touch those spots up and the appointment was set up seamlessly. Thank you for making the process easy
don't relie solely on GPS
Amber
It was a great experience!
The you young fellows are wonderful. The clean very good I've had them several times here. very professionally I will never have anyone else.
Great job on carpets. Very nice guys. Only issue... their van leaked oil all over my driveway.
My carpets look amazing!! I am so surprised how clean they came! The guy was very nice and professional! My favorite thing is he did not try to upsell us! He was very careful of how he treated our home!! My carpets dried fast! I will never use another company!
Quality service!
He was efficient and explained everything.
I am happy that I am compensated for the job but as a long time customer, I'm disappointed that I even had to try and resolved a poor job done. We'll see what happens next time.
My stains both old and new look gone when the carpet was still wet after cleaning but after it dried they mostly all came back. I never had stains not come clean before. Since I am new to this house I don't know if it is the carpet or the cleaning process. But at this time I have decided to replace the carpet as cleaning didn't work.
I am a long time user of Zerorez. Their carpet cleaning is the best and the employees who come to my home are always wonderful to deal with.
i wish the finished carpet could smell a bit more fresh
Prompt arrival, good work, and good product! Highly recommend!

Technician was on time, knowledgeable and polite. I had never used a professional cleaning service and was very pleased with the results. No chemical smells.