Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18359 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2018 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Arrived on time and did a great job

Report a concern   July 3, 2018 — Rated 10 out of 10 by Tom Axon Zerorez Indianapolis
What do you like about our products and services?

I’m impressed by their expertise and willingness to listen.

Report a concern   July 3, 2018 — Rated 9 out of 10 by A.P. Zerorez Indianapolis
What do you like about our products and services?

• ease of scheduling service
• timely arrival with sufficient prior notice
• non-sticky carpets after cleaning
• relatively short dry time

Report a concern   July 3, 2018 — Rated 2 out of 10 by C.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Didn’t disappoint...very expensive...too many upcharges...didn’t work

Report a concern   July 3, 2018 — Rated 10 out of 10 by Gregory Shake Zerorez Indianapolis
What do you like about our products and services?

Less solution is used and the carpets dry quicker and appear to be cleaner. Technician seemed well trained, was friendly and very professional. He arrived on time and did a great job.

Report a concern   July 3, 2018 — Rated 5 out of 10 by E.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Tech was great but agitator was in the shop so he has to hand rake. Obviously thats not as effective and the poor guy has to work twice as hard. He also had a problem with the sprayer head being clogged which cost borh of us and extra 45 min or so. Please supply you crew with properly working equipment. Also, you advertise using an agitator therefore if one will not be available, call to reschedule so the customer get what they paid for.

Report a concern   July 3, 2018 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

My carpets are clean with no residue. The technicians are always very professional and polite. I have used Zerorez for several years and have always been pleased with the results. I have recommended Zerorez to many of my friends.

Report a concern   July 2, 2018 — Rated 8 out of 10 by K.D. Zerorez Indianapolis
What could we do to improve?

The guy was great but I was concerned about the water. We are used to everything drying in just a couple hours but this time is took 4 days!!!! 2 days for the main area and 4 days for the basement. Seemed very excessive. Is this normal?

Report a concern   July 2, 2018 — Rated 10 out of 10 by G.N. Zerorez Indianapolis
What do you like about our products and services?

I was not home at the time of the service but the technician called prior to showing up called to explain the situation and options for the cleaning and once arrived home everything loook acceptable. did a nice job

Report a concern   July 2, 2018 — Rated 10 out of 10 by K.E. Zerorez Indianapolis
What do you like about our products and services?

Our service was great, on time and very professional. The grout cleaning was awesome and made a big difference!

Report a concern   July 2, 2018 — Rated 10 out of 10 by R.R. Zerorez Indianapolis
What do you like about our products and services?

I like that my carpets are so much cleaner after done. They, of course, don't look that good for very long, but I have old carpets. I like that most stains come out. (red wine this time...oops!)

Report a concern   July 2, 2018 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Respect for customer and customer's things. Very helpful, nice.

Report a concern   July 1, 2018 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

I like the fact that my technician showed up on time. He cleaned the carpet as if it was his own mother house. I am very pleased.

Report a concern   July 1, 2018 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Tech very professional.

Report a concern   July 1, 2018 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

You do great job. I like the clean feel of the carpet. I especially like how you treat the pet spots

Report a concern   July 1, 2018 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Awesome customer service and carpets look brand new!

Report a concern   June 30, 2018 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

Everything was great cleaning carpet

Report a concern   June 30, 2018 — Rated 10 out of 10 by Serena Day Zerorez Indianapolis
What do you like about our products and services?

Quick service, professional and thorough staff from the appointment scheduler to the in home cleaners

Report a concern   June 30, 2018 — Rated 10 out of 10 by V.M. Zerorez Indianapolis
What do you like about our products and services?

Very thorough and did a great job getting up stains.

Report a concern   June 30, 2018 — Rated 10 out of 10 by Angela Miller Zerorez Indianapolis
What do you like about our products and services?

Andy explained everything before my cleaning started, offered additional services he thought may be of interest, and answered all my questions. My carpets looked great after he was done. Thanks!

Report a concern   June 30, 2018 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

cleaning process was easy to understand and it cleaned a 17 year old carpet to look like new

Report a concern   June 30, 2018 — Rated 10 out of 10 by D.G. Zerorez Indianapolis
What do you like about our products and services?

GREAT SERVICE AND PEOPLE

Report a concern   June 30, 2018 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

The cleanliness of our carpets and tge fellows who represent you.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Gary J Hiday Zerorez Indianapolis
What do you like about our products and services?

They work. We have used zerorez for the last 3 years and have been very pleased.

Report a concern   June 29, 2018 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

I love that I can walk on the carpets as soon as you are done. The professionalism is a big part.

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Erik Cleaned my carpet this time as well as in Dec 2017. He was on time took his time and did a

repeat of the great job he did in Dec. Thanks Erik.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Courtney Tanasovich Zerorez Indianapolis
What do you like about our products and services?

Love that there's no crunchy feeling left behind by the cleaning! We have super old carpets and they look almost brand new again!

Report a concern   June 29, 2018 — Rated 10 out of 10 by Carol Hoppe Zerorez Indianapolis
What do you like about our products and services?

No pressure or up-selling. Knowledgeable technicians who don't arrive smelling like smoke.

No residue left in the carpet so it stays clean longer. Included the spot remover for in between cleanings at no additional cost. Nice incentive and reminder to use you again!

Report a concern   June 29, 2018 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

No odor. Carper looked and felt very clean.

Report a concern   June 28, 2018 — Rated 8 out of 10 by W.R. Zerorez Indianapolis
What could we do to improve?

Your tech was very professional


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