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based on 18359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that every aspect of the process is explained and that every room is inspected to be thoroughly complete before moving on to the next area.
Not a lot of chemicals but does the job.
Carpet looks like new.
Your representative was very professional and polite
THE CARPET LOOKS MUCH CLEANER, SMELLS NICE AND FEELS BETTER UNDER FOOT. WE ALSO WERE VERY APPRECIATIVE OF THE YOUNG MAN'S INFORMATION HE PRESENTED TO US ON YOUR PRODUCTS. VERY INFORMATIVE. GOOD JOB!
RICHARD AND STARLETTE RAGSDALE
Zero Rez only did the traffic pattern in each room. Other places move the furniture (sofas, tables, etc), clean the carpet below them and then place the furniture on foam blocks. Zero Rez is kind of expensive for only cleaning the traffic pattern. Wish I would have known this in advance.
seemed to get out all the spots.liked that they vacuumed the carpet before cleaning.
Very easy to schedule with their friendly and knowledgeable service techs. They have always arrived within the specified time window. Carpets look better and house is fresher after the carpet service. I highly recommend Zerorez.
I liked the way our technician handled our service. He was very good at what he did
and our carpet was much cleaner than it was before. Thank you.
Cliff was awesome! Highly recommend him!
The technicians are always so nice and professional. The carpets always look amazing! I love that no harsh chemicals are used. I don't have to worry about a smell, greasy, or crunchy feeling. I can feel safe knowing my baby and pets can crawl on the carpet safely!
Staff was knowledgeable and friendly. Cleaning method worked very well!
Customer service was great and the grout cleaner was fantastic.
Each time we have used Zerorez, we have always had a great experience. Out techs have been professional, friendly and thorough, and the Zerorez process does a great job cleaning our carpets. We would highly recommend them.
Very easy to schedule and work with. So far, great quality result!
Very serious about the merits of their powered water system that eliminates that chemical residue smell. Tile and grout cleaning produced superior results.
Excellent results and excellent service.
I have no estimate yet! And no word as to scheduling yet. I was hoping to have the carpet done this week!
Made the grout on my 15 yr old tile look brand new
Professional, courteous employees who care that your carpets are super clean. They did an amazing job. Would highly recommend Zerorez!
The technician was very professional, thorough, and quick. My house smells amazing and so clean. We have a dog and all trace of dog was gone. Thank you!
They were quick, efficient, and did a wonderful job getting all of the spots out. Dried super fast!!
I was very happy after the second visit. Spots that did not come out during the first visit seemed to come out very easily during the second visit. They went above and beyond to come back to 'make it right' before the event I was hosting at my home. THANK YOU!
I like that the carpet does not feel stiff; it is soft instead. I will use Zerorez again!
Quick service and nice staff.
It is very good!
Rob was extremely polite and hard working.
Cliff was excellent.
He was very professional, and did a great job.
The quality of service for the price is outstanding.
I would definitely recommend Zerorez, and I will be utilizing their services again.
Everyone is always nice and the carpets always look great
Great Service As Always!
On time service, demo about their patented technology, clean job

Im very happy with how clean and fluffy my carpets are! Also, Clifton was wonderful!