Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 5, 2019 — Rated 10 out of 10 by Amy Johnson Zerorez Indianapolis
What do you like about our products and services?

I liked that the carpets were able to be cleaned without a lot of harsh chemicals, and that both the pet stain areas in our home were able to be resolved by ZeroRez.

Report a concern   September 4, 2019 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Great work - very efficient and our home smells clean.

Report a concern   September 4, 2019 — Rated 10 out of 10 by C.K. Zerorez Indianapolis
What do you like about our products and services?

Awesome service!

Report a concern   September 4, 2019 — Rated 10 out of 10 by Deandra Finnell Zerorez Indianapolis
What do you like about our products and services?

I like how well your process works to keep carpets clean for longer.

Report a concern   September 4, 2019 — Rated 6 out of 10 by B.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I opted for the Pet Removal and didn't work very well for my areas.

Report a concern   September 4, 2019 — Rated 7 out of 10 by T.C. Zerorez Indianapolis
What could we do to improve?

Faster appointments when coming back out to reclean same area.

Report a concern   September 3, 2019 — Rated 10 out of 10 by Derek Robertson Zerorez Indianapolis
What do you like about our products and services?

Clean!!!

Report a concern   September 3, 2019 — Rated 8 out of 10 by K.B. Zerorez Indianapolis
What could we do to improve?

I am always impressed by the cleaning job Zerorez has done on my carpets. I am a little confused though on why I have to "tip" my technician when I paid $345 for roughly 90 minutes of work? I'm sorry, but asking people to tip on top of what I'm already paying is ridiculous​. You don't tip an HVAC or electrician when they come out?

Report a concern   September 3, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Tevin was very personable and explained everything he would be doing and gave a live demonstration of how your cleaning system works. I would highly recommend their services to my family and friends.

Report a concern   September 3, 2019 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

It was fast and my carpets look great!

Report a concern   September 2, 2019 — Rated 9 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

I loved the care that Thomas gave to my home; however I've made a report to the Better Business Bureau and filed a claim for fraud. It's not $139 as advertised.

Report a concern   September 2, 2019 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

Technician was very professional and explained what he was going to do and the expected results. Happy with the outcome.

Report a concern   September 2, 2019 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

I noticed a difference after my carpets were clean and smelled good.

Report a concern   September 1, 2019 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

My carpets have never looked better. Smells great. I can’t believe all the little stains came up.

Report a concern   September 1, 2019 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Tevin was very good at explaining why our pet spots were returning and then explained well the additional service that would be needed. He was able to stay and perform that service, which was very helpful. He was friendly and courteous.
First name removed

Report a concern   September 1, 2019 — Rated 0 out of 10 by V.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   September 1, 2019 — Rated 10 out of 10 by B.Z. Zerorez Indianapolis
What do you like about our products and services?

Thomas did a great job, and cleaned the carpet super well! Love the smell!

Report a concern   September 1, 2019 — Rated 10 out of 10 by Sandra Shelton Zerorez Indianapolis
What do you like about our products and services?

The guy who came did a wonderful job and made sure everything was clean. This was the best carpet cleaning I have ever had. He was great.

Report a concern   September 1, 2019 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

Love how clean our carpets are and no soapy residue!

Report a concern   September 1, 2019 — Rated 8 out of 10 by W.C. Zerorez Indianapolis
What could we do to improve?

Josh did a good job on the carpets. He was courteous and explained everything thoroughly, however it seems as though they dried funny and looks like multiple marks were on the floor and a stain returned. Perhaps it's just the way it dried but it doesn't look "cleaner" in that specific area. Other than that I would recommend due to timely and and courteous response as well as the process seemed quite fast (minus the 6 hours) it took to dry completely.

Report a concern   September 1, 2019 — Rated 9 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   September 1, 2019 — Rated 10 out of 10 by Jay Rigsby Zerorez Indianapolis
What do you like about our products and services?

Always dependable and professional. Great company!

Report a concern   September 1, 2019 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

My carpets always turn out looking brand new!
Brandon did a great job today!

Report a concern   September 1, 2019 — Rated 8 out of 10 by C.R. Zerorez Indianapolis
What could we do to improve?

Clean carpets properly the first time. Did appreciate prompt response and agreement to clean carpets a second time.

Report a concern   August 31, 2019 — Rated 9 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

Service very good , like able serviceman( Thomas ) CLEANING GOOD.

Report a concern   August 31, 2019 — Rated 10 out of 10 by A.E. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks so clean and no harsh chemicals.

Report a concern   August 30, 2019 — Rated 10 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

Everyone was so kind! Work done & everything looked great!

Report a concern   August 30, 2019 — Rated 10 out of 10 by Chantal Sumiye Zerorez Indianapolis
What do you like about our products and services?

Came on time. Got exactly what I asked for. Finished quickly and did not disappoint.

Report a concern   August 30, 2019 — Rated 9 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Nice scent and no residue

Report a concern   August 30, 2019 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

technician talked about stains on our carpets before he treated them and our carpets (so far) are looking almost brand new.


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