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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician, Tom, was pleasant to deal with; seemed honest and truly involved in his work. He engaged me in the service by asking questions about concerns that I had; pets in our home; etc.
I very much enjoyed the citrus smell of the solution he used.
I would definitely recommend Zerorez to anyone who would ask for my input.
On time, very polite and efficient, good results.
Awesome job!
Great service and our technician was great. I’ve never had any problems!
The technician who cleaned our carpet was on time, very polite and professional. He explained every step and did a great job. I highly recommend Zerorez and will definitely call them next time!
Carpets feel and smell clean
Everything was extremely accessible in terms of communication and information. My technician, Noah, had an outstanding attitude and was very informative on the work he completed along with being very quick in completing the clean. He also helped me save money on this clean by strategically thinking through my situation while maintaining the overall cleanliness of my carpet as the main priority.
On time. Quality work.
My Zerorez associate, John Parry, was prompt, professional & efficient. He was very explanatory and answered all my questions.
Thorough cleaning, smells great and hospitable
Stellar customer service.
Friendly, courteous, efficient, good clean
Our technician was very friendly, knowledgeable and did an excellent job cleaning our carpets. Love that Zerorez uses empowered water and products they are completely safe for my kids and pets.
My tech was early, courteous and did a fabulous job cleaning my white carpet.
We loved the fact that the cleaning was impressive with no residue.
John took the time to make sure the rugs were placed exactly where we wanted
I am going to have to get your company back out here. We still see a couple of spots that weren't removed on the first attempt. I was a little taken aback that the cleaning was supposed to $113.00 and it cost another $50.00 for the pet treatment. I only have a small family room and 1 small bedroom that only needed the travel area cleaned no furniture had to be moved in the bedroom. I'm not even sure we have 750 sq ft of carpet to clean. Anyway I would like someone to come out and try to get up the spots.
I like that you don't use harsh chemicals and that there is no residue. It was easy to make the appointment and the communication before the appointment was helpful.
Really nice job on the carpet. Noah listened to what I needed done, suggested some options, worked hard and completed the job quickly. Great job and definitely will use again. I made the mistake of going conventional on my last carpet cleaning resulting in carpets that smelled and got dirty quickly. The carpets smelled great, dried quick and looked great after Zerorez.
Fast booking! Great job done!
Great customer service
The process and materials used
Service: on time, courteous, efficient
Products: excellent, very effective
Thanks!
The carpets look great, and our technician was wonderful.... thorough, professional, friendly.
Technicians. On, time, friendly and cleaned chairs and carpet well
Kudos to Derek.
Water not chemicals
Non-toxic, always a great job, excellent results!
Technician was on time, very professional, and knew and explained his job.
The Zerorez process gets the carpet very clean with minimal dampness remaining.
Easy scheduling. Prompt response. Professional staff. Keep up the good work!
TECHNICAN WAS GREAT. Not HAPPY AT ALL WITH HOW MY CARPET TURNED OUT EXTREMELY UNHAPPY