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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professional, clean and neat. explains everything. very pleased.
My carpet dries so fast and looks brand new! Also, Noah was awesome! Very polite and professional!
Professionalism & cleanliness
Thomas did a great job.
Stains that we have had for years has come out
Good reslts
Great communication, showed up on time and did great job protecting my own, cleaning my carpet!
Like the chemical free cleaning process....great smell and dries quickly.
Tevin was so friendly, knowledgeable and professional. Would highly recommend home.
I love that I can set up my appointment over the phone or online - online is great it still feels like I’m getting that personal touch that’s sometimes lost with online appointments.
The techs are ALWAYS courteous- friendly and professional they explain the steps and if you’re at home they will have you check to make sure everything is done to your satisfaction.
I have been using Zerorez for a few years now and believe in them so much I tell all my family and friends about my great experiences.
• ease of scheduling
• reasonable pricing
• reliable communication and arrival
• technician: respectable appearance and communication skills
• clean carpets
• short drying time
• non-sticky carpet
John was very polite yet very focused on getting the job done right. Checked with us about any concerns before and with us when he was done. He Earl Cecil very efficient.
Service agent very polite, respectful. Got the job done efficiently and with little hassle.
Results good. Thanks
Service,care and attention was good by the Technician.
Quality service for reasonable price.
I thought the carpet looked great, but I really could not tell much of a difference in the cleaning of the bathroom tile. It looked no different than when I've cleaned it with standard tile cleaner.
Workman very efficient and accomodating. Final product was excellent.
Great, friendly service. On time. Thorough.
Tevin was excellent in explaining the cleaning process and recommending the best solution for my particular carpet problems (pet stains). I was really pleased with how fast the carpet dried too.
Carpet cleaning looks fantastic. Urine treatment works like a charm.
Loved the end results and the knowledgeable, hardworking tech!
Noah was great. He showed up on time did a great job on the carpets. They were very old, warn, and smelled. After the Zerores cleaning, the carpet smelled clean and it looked much better.
Fabulous clean and the technician was wonderful.
The guy was super polite and did a great job, but when I booked the appointment I was told adhesive wouldn’t be no problem... it didn’t come up.. that was the MAIN purpose of me hiring Zerorez. Feel duped out of the money. Could’ve cleaned it myself, the adhesive is why I hired
Better clean than other companies and associates are friendly
Zerorez was easy to schedule with, the technician prompt and courteous. Work was done well and efficiently. I recommend this company to you.
Your carpet is not soaked after cleaning so it dries quickly. More natural way to clean
Excellent customer service and price! Will call again and again!!!!
Exactly as advertised. Dried quickly after service so we were re-set quickly with nice clean carpet and tile.
great service
product used for cleaning, shorter drying time and professionalism of employees.