- Phone: 317-388-5141
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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time (actually early), efficient, courteous, like the fact they don't use harsh chemicals.
Professional service and my carpets look fantastic!
Efficient and effective
The man who applied the ZeroRez product was very professional and pleasant. The application was successful in cleaning, drying, and appearance.
Very clean product. Doesn't leave carpet saturated.
Tevin was great. Covered everything and was thorough and conscientious.
Friendly, prompt (on time), explained procedure thoroughly, didn't get out a spot or two unfortunately, will definitely recommend..actually already have:) Will use you all again:) Thanks!
Professional
Trustworthy
Polite
I explained how many rooms needed to be cleaned and was quoted $333. I was charged $437 with no opportunity to discuss why or an opportunity to change what was being cleaned to match my quote. There were several disconnects between the office and the cleaner. I provided a garage code and the cleaner used our realtor lockbox (somehow was able to get into it). This required many conversations s throughout a very busy day for me when I provided clear instructions up front.
To make it right would be to refund the overage that I was charged compared to the quote. The cleaner should have been informed of the quote and should have reached out when he believed the expense was going to be greater than planned and agreed upon.
Great service great product.
There were many old stains in my carpets which did not come out the way I had hoped. The technician worked hard & explained some stains would just not come out altho he got out some unknown origin stains. He was a hard worker & did his best! But overall I wonder if using a service with cleaning solutions might have done a better job of getting out the dirt left by air flowing around items leaving outlines on the carpet as well as the dirt left AFTER adhesive from a carpet protector had been removed from 2 areas. I don't think the Zerorez water cleaning is capable of removing the stains left, so the only thing that would make me feel a bit better would be a partial refund. We aren't interested in having to move everything out of the rooms again for a second try.
Thanks for asking!
Easy to schedule. Techs are very friendly and thorough. Always on time and gave a call ahead.
The technician was very pleasant and knowledgeable.
Reasonable, quick, thorough, friendly staff - it's all great!
Friendly staff, clean carpets!
Your technicians did a great job. They were very professional and courteous.
The carpets look great!
Tyler was courteous and did a great job.
I already have recommended you to many friends and family!
On time, did a great job.
Friendly, fast and great communication!
I like the fact that the products are pet friendly, don’t have any chemicals in the cleaning products and the two times I have used you, the service men arrive on time or earlier.
My technician Noah was very friendly and did a good job on my bedroom carpets. Will request him for all my future cleanings.
Noah did a great job for us. He was very courteous and explained everything clearly. We are very likely to use Zerorez again.
The tech did a great job and was very helpful and friendly.
Great experience with tech that came to do the estimate. Hoping to get the estimate soon.
Carpets are so clean and dry quickly
On time appt. Service technician very courteous, knowledgeable and diligent.
Professionalism
Timeliness
Quality
The technicians did a very good job cleaning carpets and cleaning the grout in the bathroom. They explained the process and were very courteous and professional the entire time. I would highly recommend your services.

Able to get scheduled quickly, Derek professional, friendly, and did a great job cleaning and resealing our kitchen/hallway floor grout.