Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2020 — Rated 10 out of 10 by Michael Walkup Zerorez Indianapolis
What do you like about our products and services?

Quick and a great price, Thomas and Robert were super professional and on point. You aren’t paying them enough

Report a concern   March 21, 2020 — Rated 9 out of 10 by Linda Moeller Zerorez Indianapolis
What do you like about our products and services?

Was very pleased with the technician and with the carpet cleaning.

Thank you Linda and Robert Moeller
Report a concern   March 21, 2020 — Rated 10 out of 10 by D.S. Zerorez Indianapolis
What do you like about our products and services?

The technician was very polite, efficient, and helpful! The product does a great job, and the carpets and upholstery dry quickly. A great experience!
Report a concern   March 21, 2020 — Rated 10 out of 10 by S.F. Zerorez Indianapolis
What do you like about our products and services?

Professional, punctual and effective.
Report a concern   March 20, 2020 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

Both were awesome
Report a concern   March 20, 2020 — Rated 0 out of 10 by K.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Paid extra money for pet treatments and I can still smell urine.
Report a concern   March 20, 2020 — Rated 7 out of 10 by E.K. Zerorez Indianapolis
What could we do to improve?

My carpet is ruined. I’m very unhappy.
Report a concern   March 18, 2020 — Rated 10 out of 10 by E.W. Zerorez Indianapolis
What do you like about our products and services?

Very knowledgable and friendly!!
Report a concern   March 18, 2020 — Rated 10 out of 10 by Lea Greeen Zerorez Indianapolis
What do you like about our products and services?

I already answered on the first survey I sent and
It is on line. Leda Green
Report a concern   March 18, 2020 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Fast and efficient. Carpets look great.

Report a concern   March 18, 2020 — Rated 10 out of 10 by Doug Johnson Zerorez Indianapolis
What do you like about our products and services?

Technician was punctual and professional. Very knowledge and courteous. Fastidious and precise service.

Report a concern   March 17, 2020 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Noah got my carpet fresh & clean!
Thanks Noah!

Report a concern   March 17, 2020 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Great service! Great Staff! Great cleaning!
Report a concern   March 17, 2020 — Rated 10 out of 10 by A.K. Zerorez Indianapolis
What do you like about our products and services?

Quick scheduling, good communication, and got some very disgusting pet stains out of my carpet in minimal time
Report a concern   March 16, 2020 — Rated 9 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

on time, carpets look great thanks zerorez.
Report a concern   March 16, 2020 — Rated 10 out of 10 by Karen Tucker H Zerorez Indianapolis
What do you like about our products and services?

Thomas, my tech was very professional and did an outstanding job. I felt so much better moving into my home once he had finished with the carpet cleaning and the entire house looked and smelt fresh.
Report a concern   March 16, 2020 — Rated 10 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

Your technicians always do an amazing job!

Report a concern   March 15, 2020 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

The guys are always very friendly and do a great job on my floors!
Report a concern   March 15, 2020 — Rated 10 out of 10 by James Rosebrough Zerorez Indianapolis
What do you like about our products and services?

Wonderful results and great customer service!
Report a concern   March 15, 2020 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Your technician, Noah, was very friendly and informative.
Report a concern   March 14, 2020 — Rated 7 out of 10 by K.O. Zerorez Indianapolis
What could we do to improve?

There were so spots that were left which should have been easily cleaned. The cost was extremely high. Carpet was crunchy afterwards, which your advertisement says it would not be.

Report a concern   March 14, 2020 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Always do a good job

Report a concern   March 14, 2020 — Rated 10 out of 10 by Suzy Shaffer Zerorez Indianapolis
What do you like about our products and services?

Our tech John Parry did an amazing job. We have used Zerorez for at least 3 years and satisfied with their company but this time was the best. The efforts put forth by John to clean our carpets and upholstery was above and beyond. Very Satisfied!

Report a concern   March 14, 2020 — Rated 10 out of 10 by M.T. Zerorez Indianapolis
What do you like about our products and services?

We had our sectional sofa cleaned and it never looked better! I highly recommend.
Report a concern   March 13, 2020 — Rated 10 out of 10 by Heather Tillawi Zerorez Indianapolis
What do you like about our products and services?

Just had an amazing cleaning! Our guy was totally nice and professional and our carpets look and feel ansing. Thank you!!!!!
Report a concern   March 13, 2020 — Rated 10 out of 10 by Russell Long Zerorez Indianapolis
What do you like about our products and services?

Tyler did a great job, very thorough, very knowledgeable. Totally amazed at what came out of the carpet!!

Report a concern   March 13, 2020 — Rated 10 out of 10 by Erin Muhlhauser Zerorez Indianapolis
What do you like about our products and services?

Fast, friendly and knowledgeable tech Taylor came out to the house and explained everything. Services removed the pet stains and smells. Floors were completely dry within 4 hrs
Report a concern   March 13, 2020 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

thoroughness and affordability
Report a concern   March 13, 2020 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Was Very happy with your product.......and your service representative was exemplary!

Thank you.......will pass on your great service, and will look forward to using in the future.

Regards,

Name removed
Report a concern   March 13, 2020 — Rated 10 out of 10 by P.A. Zerorez Indianapolis
What do you like about our products and services?

Everything! Person cleaning called to let me know when he would arrive, he explained everything he was going to do. Showed me how important is was to clean your carpets every 3 to 6 months. Who knew you could have that much accumulation of hair and crud in your carpets. The smell in my house after was amazing and still is 3 days later. He showed me new products that we will be using in our new home.


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