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based on 18362 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that there is no residue left on the carpet.
Quality and on time
My carpets smell and look great. Dries quickly too!
Prompt service and great job cleaning.
The technician was knowledgeable and educated me on the process. He was professional and timely.
No lingering odor
I am still seeing dirt marks in the carpet
Overall the services was great. The service performer called ahead, was on time, and completed the service as described. The reservation was made for $119 however I was charged $139. I did add on a closet space for $15, but still a $20 difference. I did mention this right after my service and it sounds like I will be contacted today for refunding the difference.
Thomas the technician I think that was his name was awesome. Very pleased with the carpet and furniture cleaning. He did a great job explaining the process and answering all my questions. I will use Zerorez from now on and recommend to all my friends, family and neighbors.
Everything looks great! Very happy!
Kevin, the technician, is professional punctual and polite. He solved all the carpet problems I presented him with quickly without fanfare. I would recommend zerorez to anyone and everyone.
Best carpet cleaning service we’ve ever had,100%. Tech arrived on time, carefully went room to room to evaluate the specific needs and took his time being very thorough with the cleaning process. We will use in the future!
Thomas was very efficient and everything cleaned up great. Used a huge fan to dry the sectional and stairs. Everything was almost dry by time he left. Very polite and even had time to stop and play with the kids when they bugged him while he was cleaning. Would recommend Zerorez and Thomas! ⭐️⭐️⭐️⭐️⭐️
Professional & courteous service. Carpet was thoroughly cleaned. Will use again.
Prompt and polite, worked quickly and helped me understand how best to spot clean in the future
Ease of cleaning process
John did a great job and was very thorough.
The house smelled amazing. There is nothing like having clean carpets when you have pets and 3 small children!
We have two spots that did not come out....appeared back later that same day (coffee)
Would like for someone to come out and again try to remove these two areas.
Both areas are about the size of a salad plate.
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Phone number removed
All of it. Super professional, clean, and timely.
I am so excited to get my rug back! They were so kind, even though I know my rug was yucky. I highly recommend Zerorez!
Easy to schedule, and carpets looked great!!
Carpets look great and the worker was very nice.
Thoroughness, friendly, knowledgeable
Carpets were not well cleaned at all. Multiple spots appeared when carpet dried. We would like either a redo or a refund.
fast response time, very nice technician, effective cleaning. thank you!
The carpet feels soft and clean afterwards and the technicians are very nice and helpful.
Technician was very friendly and helpful. It left my home smelling fresh and clean but not like chemicals.
I'm still so amazed at the great job Zerorez does cleainng carpets! I had used Stanley Steemer for years & was OK with them til about a year ago & when they left the last time I had them clean our carpet, you couldn't even tell they had cleaned it. We were entertaining a few days later so I didn't call them, as I should have & was embarrassed at how our carpet looked for our party. A few months later, my sister mentioned they had had Zerorez clean theirs when she unknowingly tracked in something that was greasy & oily clear thru their house. I called them & can't be any happier! They are AMAZING! I recommend Zerorez to everyone now! Thanks, Zerorez!
The were very accommodating, as we had to reschedule several times. They were prompt, efficient, showed us what they were doing as well as what came out of the carpeting, and answered all of our questions. We’ll definitely use them again when we need the. At Peru g cleaned in our business.
Technician was professional and prompt. The took his time and did a nice job.
Polite technician and good results