- Phone: 317-388-5141
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based on 18358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
job performance
A more accurate estimate would be good!
The odor came back the next day. I’ve called a couple of times but no one has returned my call.
I like that the products don't leave any residue or chemicals behind. The technicians were punctual, friendly, professional and thorough.
Wow!!! What a difference! you guys did a great job! I didn't think my house could be this clean. Thank you.
The tech was great to work with.
I appreciate the timeliness in which I am able to schedule service as well as the professionalism of the crew that came out. Thomas Bunnell and Andy Anderson were so great and did amazing work.
Friendly proffesional, Crpet looks better than I expected!!! Very HAPPY with results..
Not happy with the ceramic tile and grout clesning
On time, professional. Carpet looked amazing and felt softer after having it cleaned
Professional employees that go the extra mile.
My couches looked wonderful.
I love how clean my carpet was after the cleaning!
Efficient
Works on spots
Price specials
We were very happy with the service provided to our construction office. The carpet was cleaned and the provider was on time and did a wonderful job. I would highly recommend this for commercial businesses as well as homes for carpet cleaning.
Great
Cleans beautifully, technicians respectful & knowledgeable, dries quickly, and just as it says no residue.
I selected a 7 rating because I was told a few tiny spots could not be removed and I d o not feel traffic areas were as clean as they could have been. These areas were not worn. Your rep was very respectful, pointed out spots that he could not remove. However he seemed to be more concerned about following your selling protocol. I feel he was new and making a very great effort to represent your company in a positive way. He was great but I was not completely satisfied with you cleaning process. Therefore, I feel I would not use your service again.
Thank you for asking my opinion.
First name removed
Professional. Quick
No chemicals used! Professional and friendly staff!!
Always nice job and professional techs. Carpet feels like new.
The technician was wonderful. He did a fantastic job and was very personable. We were very pleased with how had he worked even on areas with old stains others had not been able to remove. We would recommend Zerorez to anyone looking for quality cleaning.
Great service.
Knowledgeable, friendly and professional Tech.
No pressure sales. Did explain other services ZeroRez offers.
Easy-to-use scheduling for services via website.
The Tech explained the service and explained what he would do to remove the stains.
When finished, he told me of the 30 day guarantee and if I had any questions to not hesitate to call. He would return to reclean any areas he worked on that I believe need to be redone.
Your technician, Tom, was very professional, thorough and pleasant.
I loved everything from start to finish the follow up was very helpful and the technicians were outstanding
I do recommend Zerorez to anyone needing their household items cleaned
I spent 460$ on services and I don’t feel like much has changed. I’ve had my carpets cleaned 2 previous times by Zerorez. I was completely satisfied. Carpet looked and smell different. It was amazing. This time it doesn’t look much different, and there are still stains.
Brianna was EXCELLENT! She truly extended herself to be helpful and thorough.
For the price (most I've ever paid for carpet cleaning) I was expecting it to look better than it did.. The guys were nice, professional, and done in about an hour. Nothing exceptional about the cleaning . I feel that I could have probably done as well myself (no protectant tnough). So, next time I'll just save the money and do it myself or go with a less expensive service.
Services were excellent.
Great technician. I believe his name was Derek. He was very knowledgeable and answered all of my questions. Didn't have the overwhelming smell of cleaners like other companies and the carpet felt like it should after and not sticky and crunchy. Thank you!

Technician was very kind and did a fantastic job on my carpet. The carpet looks new again. Thank you.