Client Testimonials

Very professional service delivered cheerfully without cutting corners.
Delivered on time and with no wasted time.
Clean up and tidying afterwards excellent.

Many thanks Nigel.

The caregivers are great with my Dad.

Simply, that having access to the foot care I get every two months I feel more confidence in knowing the so important foot care required of a diabetic is being looked after, as I have difficulty in reaching that area and being able to provide that kind of care properly myself.

good care for my dad friendly people

They are looking after a friend and are being very caring to her. Wonderful people

Jackie, the lady who has been assisting my Mum has been far and above what I expected. She has been such a wonderful help, truly a caring and delightful assistant. Through her detailed notes, I can always get an understanding of what is happening with my Mum, as sometimes Mum won't always be up front with me about certain situations. I can always count on her to make sure Mum's daily routines are well taken care of with complete confidence.

Good response excellent people (ind you I have only experienced one person regards First name removed

they arrive on time are professional and relieve some of the worry.

I feel reassured that my mother is in very capable hands .. all the care aides are very friendly and professional in the manner in which they care for her. My mother has willingly accepted their help and support . Management is very supportive and I appreciate their thoughtfulness and thoroughness in making this transition as easy as possible for my mother as well as family. Thank- you for supporting me in giving my mother quality care and making her feel loved and special.

The caregivers are reliable and sensitive to client’s needs. They know how to interact with elderly people.

April the Nurse has gone over and above to provide excellent primary care services with minimal supervision

No change to previous good reports. I assume you keep such records. Extremely good service and such a pleasant person is Agata.

Tammy! She’s friendly kind and reliable

Very friendly staff and knowledgeable We had three different ladies come to the house and look after my mother it was a pleasure knowing we left our mother in very good hands Congrats to the Nurse next door Fantastic

My husband was very pleased with his care and thoroughly enjoyed the attention he received from the caregivers. I also appreciated the tidy house when I got home!

Very friendly and efficient...
J&L

They seem to know what they are doing.

Previously, I had hired We Care to assist my Mother. After several dismal months, this is the standard I understood Home Health Care would be held to. I dismissed them as they just were not making any difference. When it became apparent that my Mum was needing help again, I looked for reviews for Nurse Next Door, and people were saying that they were a vast improvement over We Care. More expensive, yes, but there were differences. We Care includes travel time which is deducted from the time allotment for care. Their minimum visit is 1 hour, which often left 40 minutes of actual assistance for Mum, so I think that cost wise, it evens out. The biggest difference is in their staff. If I visit Mum after Jackie has been there, Mum is clean and happy, and her suite is so tidy. After We Care, there were dirty dishes left on the counter from breakfast, etc, nothing done that I thought I was paying for. Having met a couple of their care aides, I was less than impressed, and kind of felt that their training was minimal, and they were only there until something better came along. Mum really looks forward to having Jackie visit (and she comes at 6AM when Mum wakes up!) We Care would often show up at 9-10 despite assurances that they would be there 7-8. Jackie has been able to get Mum's confidence enough to get her in the shower (this is amazing, believe me) On the whole, personally I feel confident that I've made the right choice, and it gives me a lot of relief to know the value Jackie puts into her work, and it reflects so positively on my Mum.
As Mum is a private-pay client, I have recently applied to Fraser Health to see about getting her subsidized. I understand that Fraser Health employs We Care to come into The Cedars for extra care. I would feel a lot better if I knew it was Nurse Next Door. Have you given any thought to going after this contract?
Again, did I say that Jackie is amazing? So is Teuny.

My mom really likes Crystal and she does a good job making sure my mom stays on track .

So far they have done everything they were asked to do and they have an excellent artrirude

Our needs have always been met with the utmost pleasantness and care and attention.

Excellent staff and good cimmunication

The team has been very accommodating.

Quality of the caregiver. Reliable, sensitive to my Mom’s needs, ability to judge Mom’s needs and assess what needs to be done. Goes out of her way to make Mom happy , talks with her, takes her on outings makes sure she has what she needs for meals.

We've only used you for nail care for my mom and we were happy with the service. Thank you

Friendly and caring staff.

Agata is a well trained LPN who has been looking after my foot care for a few years now, and she always displays a pleasant nature and when each session is completed, I can honestly say that my feet feel very good and it makes for more pleasant times for me in the time before the next appointment.

Robert H. (First name removed) Last name removed.

I like the people. Caregivers are great, and care designers do a good job of matching clients with appropriate caregivers as much as possible. Accommodating, helpful and friendly.

The compassion shown to my Dad.

Professional, caring staff and responsiveness.