Nurse Next Door Maple Ridge/Mission
2943 Parana Place, Port Coquitlam, BC, Canada, V3B 8A8
Port Coquitlam
BC V3B 8A8
Canada

Client Testimonials

Report a concern   April 16, 2018 — Rated 10 out of 10 by R.R. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Very pleased with the care aid. My husband is enjoying her and she is very good with him.

Report a concern   April 15, 2018 — Rated 10 out of 10 by D.M. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The nurses really listen to what my parents say. That's very important.

Report a concern   April 14, 2018 — Rated 10 out of 10 by A.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The nurses are amazing and easy to talk to

Report a concern   April 2, 2018 — Rated 10 out of 10 by B.B.K. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

I am a caregiver for nurses next door and I love working with the company and all my clients are like my family. You really feel like you are making a deference in every day that I see them.

Report a concern   March 27, 2018 — Rated 10 out of 10 by N.B.L. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Best and caring nursing services provided by the staffs

Report a concern   March 26, 2018 — Rated 10 out of 10 by L.L. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Friendly Helpful hardworking careworkers & great customer service.

Report a concern   March 21, 2018 — Rated 10 out of 10 by M.V. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

They have hired wonderful caring staff that are hardworking as well. I have nothing but good to say about each and every staff member that took care of my mom. I have already spoken highly of NND to my friends. I would highly recommend them when there is a need!

Report a concern   March 13, 2018 — Rated 10 out of 10 by S.C. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The care my husband received was great. Above and beyond. Bless the ladies for listening to all of his stories!!

Report a concern   March 12, 2018 — Rated 10 out of 10 by A.M.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

They were really good with my mother. They also made sure Mom did everything she was supposed to.

Report a concern   March 6, 2018 — Rated 10 out of 10 by C.A. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The support was excellent and the company worked very hard to ensure all our needs were met. We were given many options, and allowed to choose the service that was best for us. When we no longer needed the service, we were not bullied or pressured to continue with it - it was simply cancelled. Very professional!

Report a concern   February 24, 2018 — Rated 10 out of 10 by C.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Excellent customer service.

Report a concern   February 24, 2018 — Rated 10 out of 10 by J.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Friendly, professional caregivers and excellent customer service (sounds like a commercial, but it's all true!)

Report a concern   February 19, 2018 — Rated 10 out of 10 by P.W. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Your staff are cheerful and friendly and willing to do whatever is asked of them.

Report a concern   January 28, 2018 — Rated 9 out of 10 by D.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Very good service; but you keep contacting me instead of my mum.

Report a concern   January 27, 2018 — Rated 9 out of 10 by T.K. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Hmmmmmm
Nobody’s perfect.

Report a concern   January 27, 2018 — Rated 10 out of 10 by G.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Friendly and professional service

Report a concern   January 24, 2018 — Rated 10 out of 10 by E.D. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

good attitude.

Report a concern   January 21, 2018 — Rated 10 out of 10 by H.M. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Scheduling is easy! Caregiver is excellent and I like that she can get to know my Mom and has become a friend over time. She is willing to do any little chores like take out the recycling or dust and does so without being told. She treats Mom like family. Thank you!

Report a concern   January 21, 2018 — Rated 10 out of 10 by J.H. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Very happy with the staff, they do all they can to accommodate our needs.

Report a concern   January 5, 2018 — Rated 10 out of 10 by S.D. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Great communication, and handle all changes quickly and efficiently. Great service even at the last minute. Caregivers are all very professional, and work on getting to know their clients - documentation A+ and very helpful for family members.

Thank you

Report a concern   January 5, 2018 — Rated 9 out of 10 by J.R. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The Care Designer, Leah Talson did an excellent job on assessing my needs and explaining the available services. The information package is excellent. My 2 different RN/LPN were both friendly, punctual ( liked how they had to phone in and out to ensure they stayed the alottted time) and did all that I asked of them.
As 2 hours is the minimum stay, the cost could be a problem for some people which would prevent me from recommending your services to those people otherwise I was very pleased.

As I do not know future needs, I appreciate that my file will stay open so I could use your services without having to go through the Care Designer process again.

The people at the Scheduling were helpful and knowledgeable in confirming times which made it very easy.

Report a concern   November 15, 2017 — Rated 10 out of 10 by I.I. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

My mom is so happy. She so looks forward to the visits.

Report a concern   November 15, 2017 — Rated 10 out of 10 by L.S. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Everyone is so caring and helpful. The service is great.

Report a concern   November 4, 2017 — Rated 10 out of 10 by C.G. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Very attentive to needs for the client and went above and beyond to provide information and services.

Report a concern   October 27, 2017 — Rated 10 out of 10 by D.T. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Prompt, caring, compassionate and helpful. Thank you.

Report a concern   October 18, 2017 — Rated 10 out of 10 by T.W. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

Wonderful service, a lifesaver for our family. Thank-you for all you do Nurses Next Door is the best service for elder care givers available, professional and friendly. :-)

Report a concern   October 10, 2017 — Rated 10 out of 10 by C.L.H. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

We have been very happy with the service your company offers. My only criticism would be that many times now the communication between your staff is not good. I have had several occasions where I have had 3 different calls on the same day from 3 different staff who all gave me different information like the time and day the care worker was expected. We also requested that our care worker not set up more salon appointments for mother in law, as we need the care worker to focus on personal care and some cleaning, but she set up another appointment any way.

Report a concern   October 10, 2017 — Rated 9 out of 10 by J.H. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

I like the people. Great with clients, thoughtful, creative

Report a concern   October 7, 2017 — Rated 9 out of 10 by J.W. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

the biggest reason is that you have paired a Companion with my mother that has been a fantastic fit! Carmen is lovely. She is caring, she likes to listen and is very receptive to the moods and health of my elderly mother. I met Carmen one day when I had the day off. She is a wonderful person. Thank you for hitting it out of the park with the first 'companion' my mother has ever been paired with through a service like Nurse Next Door.

Report a concern   October 4, 2017 — Rated 10 out of 10 by D.H. Nurse Next Door Maple Ridge/Mission
What was the biggest reason for giving us this score?

The care giver was a perfect match for my dad. She is very personable and so helpful to both me and my dad.


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