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Client Testimonials
Always friendly helpful service
Reliable friendly good service
The people. Everyone was very helpful to us, and the caregivers became like family and helped my mum-in-law feel good about herself and stay in her own home for quite some time.
The care gives were kind and understanding.
They arrived on time and did everything to make the patient comfortable.
Repeated scheduling errors.
Shannon helped me schedule nurses for my mum, she kept me up to date as we formed up what care was needed.
The daily nurses came, and gave me respite, and were amazing with mum, kind, watchful, and respectful.
Thanks so much for your service!
I would like to say that one nurse, Anita, was particularly helpful in getting mum set up comfortably, and did every chore that was needed before I even had a chance to ask her. Outstanding!!!
Thanks,
Annie
Care workers were self-directed . They were prompt and on time and communications with head office was very good.
Flexible support for our mom.
The workers are very caring and helpful.
I like it
The pepole who care for my wife are pleasant, efficient, and friendly
Prompt helpful service
Appointments are available when you need them. The staff are competent and compassionate.
The service is excellent and the company seems to be very responsible.
They try to accommodate what is best for your needs. I'm very happy I chose Nurse Next Door.
Such a pleasure to deal with.
hi
Very helpful & caring staff ‼️
Rona, who came to the house was so great - I'd give her, therefore "Nurse Next Door", a "10"!
Just how pleasant and helpful Laurie B is!
Great staff .. can read our.. needs...
Have our favorite nurse.. but all and all
Very nice staff...
Thank. You!
First name removed & Grace
Works hard without supervision
They are so nice and gentle =)
I feel like you have the best interest of my parents well being. I know it is not easy for them to have help but your team makes it so much easier.
replying - being on time - and being reliable
Very happy with the ladies your oirg assigned
The main Caregivers (Kristina and Azita) provided exceptional service for my parents in Maple Ridge. Both were very professional and caring and we would love to have then back in the future if required.
Overall the family was satisfied with the care given to my mother over the past
4 1/2 months..however it was very frustrating at times. Especially when 3-4 new caregivers were scheduled in 1 week.
So many new girls coming into her space confused and frustrated mother. Seniors..especially a 94 yr old..do not welcome change into their daily routine.
It would be very beneficial for each new caregiver to be able to shadow someone (other than family) who is familiar with the client and her daily routine..I made sure that I was present for each new caregiver assigned and at times it was very frustrating for me since I had to travel from Port Moody to Maple Ridge for morning or evening care. By doing so, the transition to a new girl was made easier for my mother as well as the new person.
Please make sure that the caregivers review the client’s care plan beforehand in order to make themselves aware of the Do’s and Don’ts..one brand new caregiver wasn’t aware of a lot of things she should have known had she read the care plan before arriving.
Overall, the caregivers were very friendly and helpful in providing care for my mother and she welcomed the regular girls with a smile.
Thank-you for all your assistance in helping myself and family with my mother’s recovery after surgery as well as during the following episodes of illness.
PS:- having the schedulers available 24/7 is very much appreciated as well.
Friendly; thorough; caring; positive; interesting and interested; flexible re:hours; and punctual!
Your flexibility and willingness to do whatever it takes sets you apart from the Public system.
Competent staff and prompt care.