What our clients think of us!

Loves Eva . She is such a wonderful person . She really enjoys when she comes and see's her

the service was great but I got better so it was unfortunate that I no longer need them

CG has a no show- CLT was mad

Glad to get out of her house - only able to with CGs more freedom

Loved the caregivers

Your caregivers were invariably helpful and understanding and arrived in a timely fashion.

it's not perfect but sometimes I feel like some of your people are not quite on time and the service is okay but these things get in the way. Clt husband said he would not keep NND employed if he didnt like us but that he feels the "world Class Service" makes him laugh.

Mrs. Last name removed says she rates us 100% for our foot care services with her! She says that her feet are in pretty bad shape but feels so much better after footcare and makes a huge difference.

Really loves CG Gowri .Don't like when schd is not correct and new person comes.

Client doesn't want to explain

katie the social worker said that client loved ruth M . She was really good to hear and got a long with the client as well . She was a very good fit for client .

Beth Williston has been very kind and helpful, both to me, and to my parents.

Name removed

quick to respond and nice staff

Things were efficiently done but the caregiver was young in age. Client would have preferred a more mature but overall very satisfied with service

RN/LPN Level of staff was great but wasn't too pleased with the CG level of staff she received.

Impressed with the 24/7 of Care Services and the great Caregiver quality

CG Baksish is a blessing. She has helped me get better. Shish is very hard working a understanding.

Yet to find anyone who is a 10

My home care aid is wonderful but I feel your service is too expensive and the communications between client and the Co. is very poor. Have to wait days to have a call returned. Sometimes my calls are never returned. Hence the #3 rating.

I had trouble scheduling the appointment - was put on hold and then took the option to get a call back within 30 minutes(?). The call back never happened so I had to call again. Once the appointment was tentatively scheduled (NND had to check on whether someone was available), I had to call NND to confirm when it should have been the other way around. So, in summary, customer service was lacking - don't have much to say on the clinical side as the visit was less than 5 minutes (changing bandage).

Likes jean . She is very nice . Currently in hospital but will be calling back for service when back home

V"Very happy with the service girls are great and follow instructions".

Likes Ann Marsh. She is a terrific worker always on time and very pleasant

High standards but cooking is not always good

I think the service is very valuable.

I like best the nurse--Beth--and secondly, I like the prompt response.

Nurses were great but the scheduling was not correct took too long to inform client if they were going to have service. They booked service a month ahead and were notified 3-4 days before. Need improvement for scheduling.

Excellent

we are still experiencing growing pains with our business relationship

It went how I wanted things to go and I will be calling again soon as I am having another procedure in the next week so I need to re-hire you!