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based on 2080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The caregiver has been very helpful in a lot of ways.
Listening at all times. I requested a referral to an OT, and was instead referred to an equipment salesman. I had to scramble to get a home assessment prior to surgery.
excellent
Client find the services quite expensive; feels workers should be paid more.
my mother was very happy with the lady you sent she was very engaging (CG Jacqueline Borle)
it was good. 3 hour min is too long as my place is too small. would prefers 2 hours.
Joy is a lovely girl and she is doing such a great job
The caregiver and CD do really care and wants client to get better and she appreciates that
The caregiver helped client when he needed the most.
Client daughter was informed that she would be sent an experienced caregiver and was sent a caregiver on her first shift with NND
Anita is a fine staff and likes her very well .
Clt said that the nurse came in but was not qualified to do the requuired task (to hold th colostomy bag) after she informed us of what was required from the RN. She said the Nurse was friendly and nice but was not happy that she did not know what to do.
Lack of response from the Care Services and CG's that werent very good
We have a wonderful team of Gina, Lolita & Marvin caring for my husband & yes, I would recommend NND to a friend without hesitation. To be perfectly honest, we had some "glitches" during the first period at home after First name removed returned from Sunrise.....the concerns were taken care of, especially Kelly Quinn.
Many thanks, Margaret Last name removed
My gal is very very good - her name is Chantal.
What can she say ... Everytime she calls in and asks for service she always gets gowri . Everytime we go out she is always so good
Only downside was having different people come in at times. She would prefer consistancy. Has really enjoyed some CG's very much.
The caregiver is great and is willing to try new things. Very helpful and happy to take on any task that clt asks.
Consistent quality and reliable service
great personality but no knowledge of taking care for clients needs
In my books a 9 is basically a 10! Beth is great at giving nail care to my wife.
i love CG Lolita - I am very happy with her
The caregivers are very caring pleasant cheerful and do their job very well.
Some caregivers had been great and some have not been good.
CG Kiama is very kind open intelligent and punctual.
Had a few not so good ones (CGs) but now Natasha is great.. I feel like I'm getting my money's worth.
Happy with the girl who comes in once a week.
Found them accomodating and very pleasant to have them around
Loves her caregiver Hella!
The individual caregiver makes the experience. Lolita has been very satisfactory. Doesn't like the twice/month billing as it is a nuisance to pay that frequently.