Customer Testimonials
I had my broken bike pedals replaced today. The crew was extremely helpful and it took no time at all before they had me back up and running. They even helped us put the
Bike in the car to get home. Great experience.
I came in the store for a simple tube replacement but after talking with Steven Thompson we are seriously thinking about buying two electric bikes. Steven is super knowledgeable and patiently answered all my questions.
Steve went above and beyond to help with my trike. Very customer oriented!
Awesome! We walk in there to ask professional advised for busted ebike tire tube. Was the best and safe advised ever. GOt my sons ebike tire tube replaced and fix. Definitely coming back .2 thumbs up.
Collin and team did an excellent job on servicing my triathlon bike. As a competitive athlete, I have high expectations for myself and for those that service my bike. Island Life Bike shop met and exceeded those expectations. Happy to give them a great rating, they deserve it. Kudos.
We just got our bikes yesterday so can’t give a product review but customer service was amazing. Everyone was knowledgeable and professional. Throw extremely friendly into that and perfect mix.
Amazing team of people!
Carson is friendly, meets communicated deadlines and is very knowledgeable. He also took a few minutes to provided me with some safe concerns with my tires wear when I picked up my bike.
Just purchased a Troxus Explorer Plus E-bike from Island Life. Store Manager Steve and Service Manager Chris were a joy to work with. Did a 50-mile ride yesterday, including 10 miles on the beach…what a blast😎
Very helpful sales associate.
We bought a new car and didn’t have a hitch on it yet. They came and picked up our bike for service … definitely Top 10 customer care in our book.
It all comes down to people, From the owner to the people who check you in, these guys “get it”. Great work, great mechanics and they always make the time for questions. I can’t say enough.
Mike Veeck
Very professional and accommodating
They diagnosed the issue and provided me with a very accurate estimate. Service was done quickly and as promised. Back on the road in a week! Island Life Bikes is great to do business with.
Friendly helpful staff
Great communication, service and knowledge. My son is a happy camper.
I have used this company for a few years and have always been very happy with the service they provide. Ive got 3 boys with ebikes as well as mountain bikes and beach cruisers. The staff are amazing, professional but super helpful and will go the extra mile for you. They're very honest and upfront about what's needed and what can be done and theyre reasonable.
I can highly recommend Island lLife Bikes.
I bought my bicycle there and I love the fact that you're close to the house. Everyone is very knowledgeable about the maintenance of my bike and you have all the tires and parts I need in stock and ready to install.
The entire team was Incredibly friendly and helpful. They diagnosed the issue with our bike quickly, went through the options, helped file the warranty claim, and stayed in contact throughout the whole process. You can tell they love what they do and connecting with customers.
Quick service while you wait. Excellent value for the money. Friendly service. Highly recommend.
Products are quality and they service them
Great Service!!
Great service!
I have taken my grandson's bike to Island Bike more than once for minor repairs. They've done them at no charge - quickly and cheerfully. I was so tickled that I got to buy him a nice new bike from these guys!
They are really nice and extremely knowledgable. They get the work done and are not over priced!!
Purchased an e-bike and so glad I worked with Colin. Not having much knowledge, he was very helpful in getting me exactly what I need and how the bike works. Would most definitely recommend for anyone to stop by and look at their inventory and purchase a bike or other products they offer!
Customer service is fantastic. Everyone was so helpful when I went in to purchase a new Domane. Installations and everything they have done right away so I can get in and out quick.
People are always the difference. In any business people are what create the best experiences. Island life is the best bike shop because of it incredible employees. Courteous, professional and knowledgeable in all things related to bikes. Any type of bike you ride, they can sell, outfit, properly size, maintain or repair. When purchasing a bike, its always best to have real people to answer questions and actual bikes to test. Buying from a local shop is the only way to ensure you get the right bike. I would recommend to anyone interested in a new bike to visit the team at "Island Life Bikes"
Howard H.
H
My immediate impression was excellent due to the helpfulness and kindness of Alexis.
Follow up for repairs/replacement with Chris was also great.
Highly recommend Island Bikes.
The bikes are new to us so we are just getting started but thus far a big thumbs up.