Customer Testimonials
Great staff that is knowledgeable and willing to help.
Absolutely great customer service and turnaround time!
I like everything…nice staff and great quality.
Thank you.
Carson and Stephanie do a great job. They are very friendly and helpful.
Always listen and are able to help
The staff was friendly and helpful, especially Carson the tech. He took the time to make sure our new bike was tuned, tubeless and all set up for my daughter. The sales girl was also great no pressure and very knowledgeable.
Wonderful service and unparalleled customer service!
I was visiting friends and had a flat and they fixed it in a timely matter that day:)
Thanks for getting me back on the road.
Many years ago i would not have recommended Island Bikes as they would only service Pedigo ebikes . Under the new leadership of Steve , Chris , Alexa and other members of the tram , they are now super responsive and totally caring to their clients requirements . I took my bike in for service and Chris quickly diagnosed the isure, gave me a fair quote to resolve the issue and promptly fixed the bike . I am extremely happy and would highly recommend them to anyone . They do the right thing.
Kiran
The technician, Carson, was very knowledgeable and helpful. He helped from the moment I called with a flat tire on my son's ebike. He, first of all, could repair it which other bike shops in our area declined (said they do not work on ebikes/and or did not have the tire tubes needed). Then once we arrived at the shop he helped get the bike out of our car, was prepared to fix it on the spot but I asked if he could look the whole bike over for safety and he of course agreed. I picked it up the next day with a new tire, sharper brakes, gear adjustment and handle bar tightening. Very affordable and great service. Really glad to have found the shop!
The service is always friendly and professional.
The Island Life Bicycle Store at World Golf Village, St Augustine and Colin Freeland and his team are wonderful in answering all my questions concerning our TREK bike operations & Maintenance issues and provide great service in maintaining and caring for our bikes. They have everything a biker needs from expert maintenance services to nearly every bicycle accessories/items and the shop is only 2 miles from our home. They will be our go to assigned bike store for all of our TREK bicycle needs from here out.
The service is always friendly and professional.
Very efficient and knowledgeable business
Great staff, super helpful with a smile..
I bought my bike from them a couple years ago. They were friendly, professional and helpful then. The last year I have used my bike way more than usual and have had to bring my bike in for various reasons and they have been consistent with their professionalism and service. Alexis has helped me the last couple times and she always welcomes me with a warm smile and has everything handled quickly and efficiently. I will keep using them moving forward and highly recommend them to everyone else!
Colin is a great tech. My bike rocks!
We've had bikes fixed at Island bikes, bought a new ebike from the, had service done on tires and the service is exceptional. Love their products. Anytime we have a issue with anything we bring it back in and they take care of it in a very timely manner. Great staff
They did a great job fixing my son’s Lectric bike. Great communication and friendly staff.
The team at Island Bikes was eager to assist and accommodated my deadline. All very friendly and experienced. Thank you Island Life Bikes for your services.
Excellent experience and service
Excellent renewal and refurbishment of our bike. Finished ahead of schedule by two days. Fair price for the job. Very upbeat and happy place
Great selection of new bikes,Alexis was extremely helpful with fast service to fix my flat.I also like that you can take a test ride for new bikes you may want to purchase.Staff is very knowledgable.
The rep was courteous, knowledgeable and prompt with the the quote to fix my bike. She called with status and it was ready same day. It was a wonderful experience- I"m definitely letting my friends know.
Knowledgeable staff. Annette was very helpful and answered all my questions and concerns. Comfortable to work with. Pricing was fair. Customer service was commendable.
Bike tons like new Ty!
Effective and nice
Exceptional service and great people to deal with.
The service was excellent! Carson sold me the exact brake pads I needed for my Fuel Ex 7! He did forget to apply my discount… although he happily applied it when I reminded him!
Glenn and his staff are the best. From the beginning of my Pedigo purchase to the service it has been a great experience.