Customer Testimonials
Outstanding customer service. Knowledgeable associates who genuinely care about what the customer is looking for in a bicycle. Alexis is terrific! She guided me every step of the way. No pressure. Just pure kindness and willingness to listen to me. Great experience. I love my new bicycle. Thank you!!!
Outstanding customer service and genuine great employees at the shop. They have your best interest in mind when making repairs and recommendations. Highly recommend!! A+++
I received prompt quality service at a very reasonable price.
Excellent attitudes, fast service, great prices
availability and quality of rental bikes and accessories.
friendly knowlegable staff
Customer service is always awesome!! No matter who is in the store, I am always treated friendly. I have bought 3 bikes there.
Purchased 2 bikes and all accessories here, great service, always helpful staff, quality equipment. Great bike shop!
I bring my bike in fir service twice a year. always done correctly. comp minor tweaks later if needed. never suggest unnecessary repairs.
I love the personal attention with an impressive positive attitude that the store associate demonstrated while I was in the Ponte Vedra Beach location! I needed my bike serviced after having it on my sailboat for over a year. I was provided with a detailed breakdown of what I needed and was given choices.
Absolutely perfect experience.
Friendly
Stephanie and Carson could not have been more attentive and responsive. The service was completed when promised and excellent work. I will definitely recommend my friends use this location of Island Bikes.
Sales lady was great, very knowledgeable and friendly!
Service tech was great as well!
Love my new Lectric Peak 2.0!
Thanks!
Great service
Friendly staff
Very good bike service
Thom was amazing! I have been cycling for a while but never had a flat. Well, that changed last week. Not only is Thom excellent with bike mechanics but he is approachable and kind. He set me up with the right tires, explained how the mechanics work, and also taught me how to change my own tire! He taught me how to do it!! He is incredible. I left feeling empowered and safer on the road. Thanks Thom and Island Life Bikes. You guys are the best!
I have been looking for service for my RADD Ebike for over a year. They were able to diagnose the issue and provide options to properly repair it.
I enjoy my bike and appreciate the custom work done by Island Life to locate and install custom cranks to accommodate my mobility issues as I rehab from hip and knee replacement surgery.
Great quality great people comparable pricing
Finding this place was one of my family's highlights while visiting Florida! After running into an unexpected issue with the electric bikes we brought in from Alabama on vacation, this was the third bike shop we stopped at in the area because no one was willing to help us. The staff was invaluable. They all went above and beyond to help us continue enjoying our family vacation. Thank you all, and I pray that God will continue to bless this business for the fantastic work y'all are doing in this area!- "The Howards"
The efficiency of service provided by Stephanie and Carson. Loving my E-Trike!
I had a wonderful experience with Island Life bikes. I needed a small "repair" on my handbrake. They were very knowledgeable and took care of the problem within one day. Very reasonably priced.
Thom was incredibly helpful and friendly. On the first visit I felt like I had been a valued customer for years.
Your mechanic, who also served as our sales rep, was very informative and helpful. He checked the inventory and let us know what was in stock and that the bike frame would most likely fit due to my height.
When we realized we left without the charger, the other sales rep was quick to respond and sent to me the charger to us via USPS.
Thank you!
My wife loves the e bike we bought. Service was outstanding, everything explained. The bike rack we purchased as well is perfect, again service was outstanding, everything about the rack was meticulously explained. Will continue doing business with ya'll.
Great people. Great service.
Great service. Quick. Reasonably priced
I took two bikes to be repaired this week. One was my triathlon bike that was having a shifting problem. They were able to fix it while I waited. The second was my mountain bike that needed new tires and tubes. They called me when it was ready and gave me a complete breakdown of the costs. They also told me of a potential issue with the front brake that I was unaware of.
Great service at a fair price. Friendly staff. I would highly recommend them.
My son lives his new Trek bike! The staff was so friendly and knowledgeable about the bikes. They had so much patience and friendly!
The service was great and everyone was so helpful. Mike in service took his time explaining what my bike needed and answered all of my questions. He also assisted my daughter with her bike and questions. I definitely recommend this place
Great service