Customer Testimonials
Transparency and efficency
The service was efficient and friendly. They updated me as they fixed my car and every one was friendly and helpful š
Cam was great
Quick reply to my request. Service was done same day!
I took my car for a small repair, the guys did a good job. But the one thing that impressed me was Tamaraās service, she did an amazing job not just booking my appointment, but following up with it, and even went the extra mile after my car was handed back to me by helping me with additional concerns, she is very committed, respectful and thoughtful. Every company needs a āTamaraā, almost none has one.
From the start Kim looked after everything and then the parts person was super nice. I didnāt worry about my car and the body work was done perfectly. I also found out Kirmac helps kids by donating revenue from windshield wiper replacement. Thanks so much.
Please donāt use my name if you share this.
The body work was excellent and that was expected, but they guys cleaned the inside of the car really well and took off some marker drawings thay my kids made. I had tried to get them off for a while and they got them cleaned during the return procedure.
John was great, and he kept me informed throughout
Quick and communication was great
John and his team are very customer service oriented and quality driven. I would recommend them for all your collision needs.
It was nice to have the rental car dropped off to me, instead of having to pick it up and return it myself. Repairs were finished before they were expected and the staff was cheerful and helpful. A great experience, overall.
People are fantastic. Work was perfect. Called when they had a question. Absolutely great to work with. Will recommend them to everyone.
Efficiency and good communication
The team at Kirmac treated me with the utmost respect and kindness. They took the time to explain every detail of the repair process, and their communication from start to finish was truly top-notch. I have complete peace of mind bringing my vehicles here, knowing the service will be courteous, timely, and high-quality. Highly recommended!
Marc and the team were professional, maintained excellent communication and completed great work on my windshield repair. Cheers!
I was extremely happy with my experience at Kirmac. Brian provided me with excellent service at my first appointment and kept me updated on the progress of my vehicle. I was happy to have a courtesy car to drive during the holidays.
Iām very impressed with the repairs.
The service was amazing. Angelo always kept me updated about the process and timeline of the repairs.
Got my car back cleaned.
Receptionist too is very friendly and helpful.
Great team to deal with.
The receptionist was so friendly! Amazing customer service!
Quick Efficient Very Friendly. Overall an Excellant experience. Certainly tell anybody, if they have an accident, to take their vehicle to Kirmac. Thank You. First name removed& Debbie Last name removed
Very friendly, helpful, and job well done
Quick and perfectļ¼
Friendly staff and very accommodating throughout the service. I always got the sense they are working hard to fix the issue to the best of their ability and as fast as possible. John and his team are second to none in terms of auto repair and customer service.
The job was perfectly done!
Friendly, fast, efficient, professional, experienced.
Quick and very accommodating! I was kept updated and very nice service
The communication with Kirmac and myself was positive and honest. Aside from ICBC being very difficult the whole experience was very professional
Very professional team, quick and clean fix
I love the way they make you feel when you enter. They make you feel comfortable after a stressful time with your vehicle. Kind staff to help you get sorted. Itās a great place.
As a repeat customer, Kirmac is the only autobody service I would use. The work is exacting and thorough. The overall service defines professionality.
I picked-up already my car yesterday & Iām happy that it was doneā¦thank you for your sevice ā¦highly recommendedā¦
The staff had tremendous customer service and handled my claim with ICBC for me. This made the process of my windshield repair effortless.
Thank you to everyone at that location.