Customer Testimonials
Communication was great, advisor patient and pleasure to work with
Tamara was wonderful to work with. She communicated clearly at every step, explained my options, provided the ETA for the OEM windshield, and was incredibly helpful with the claim. Friendly, professional, and efficient.
The staff are very friendly and helpful, and my car repair looks great. Thank you.
Good customer service
Staff are nice, quick respone and professional. (Hermaine)
Excellent customer service including prompt and efficient communication with updates on the repairs to my vehicle.
The experience from start to finish was seamless
Jessica and Robin are great to see. I have fun while I’m at the shop. Communication is great and we always find a solution.
The customer service is astonishing. The process was easy and straightforward. All questions were answered. A rental car was available and sorted, I didn’t have to worry about making sure I had a vehicle once I left after drop off. The work was done quickly and I was satisfied with the pick up.
Your receptionist at Schoolhouse Street was a pleasure to speak when I dropped off my payment and on a phone call. She was friendly and excellent at rely information. Other team members involved in the process kept me informed throughout the process via text message. Your call centre staff were also a pleasure to communicate with.
Exceptional customer service all around.
The new windshield is great!
It was getting difficult to drive in the rain with the old windshield. It was so worn and causing outside fogging impacting visibility. It was cracked, but that wasn’t causing the visibility issues.
Thank you for improving my visibility keeping me and other drivers safe on the road.
Madeline and all the staff are super friendly and made me feel really welcome. Best customer service I’ve ever had
Good experience. Great service
Fantastic experience with the team in North Vancouver. Surpassed my expectations.
The thing i liked was the quick response either by trxt or phone call back.
Kirmac replaced the glass on my sunroof and the experience was smooth and easy.
Communication was clear throughout, the work was done on time, my car was cleaned as a courtesy and everything looks great. Thank you .
Clear communication. Prompt service. Kindly people.
Happy with the work that was done on our vehicle. Staff was very accommodating.
Quick response
Nice work
The professionalism.
Efficient. Good service. Repairs done on a reasonable time frame. Front desk people were nice and friendly.
The people I dealt with at Kirmac were very helpful
Your service was courteous, competent, and quick - much appreciated
Staff were responsive, friendly and efficient. Great communication as I received updates and revised ETA when they discovered the repair would need more time.
Friendly and update me the progress of repairing work!
Great communication, quality work
Such a lovely receptionist, Nick was super helpful with my car problems and messages with updates! Received a courtesy car for the week I was without mine! Overall such lovely people there and were efficient with all the paperwork, updated and progress!
Really appreciate for the service.
Glass repair was done quickly and looks great. Friendly, efficient service.
The 3 staff members we talked to were all very personable, knowledgeable and friendly. The car came back just like new and the staff went over the details of the repair patiently with us. Thank you so much.
Staff at this location were efficient, knowledgeable, communicative and friendly.
The window repairs on the car are very satisfactory.