Customer Testimonials
I had an issue when I was trying to pick up my car on the Friday before the long weekend. The staff member was persistent about finding the solution and did get it resolved. Jason contacted me after the weekend and offered me an additional service as compensation for my inconvenience.
That’s customer service!
Accommodating and professional. Would recommend.
Great communication!!!
Repair was clean and kept me aware as the step of the repair progressed.
Friendly and helpful customer service. AND an absolute treat to have my vehicle returned to me detailed!! 😊
I was impressed with customer service as well as quick turnaround - it only took a day to have my repair completed from my initial call.
Thank you:)
Customer service on point. Speedy turnaround, clean rental
Professional service. Replacement car provided.
The process and timelines were explained clearly to me right from the time of initial assessment. The follow-up and turn around was quick. The job was completed promptly, at the promised time. Everyone at the branch was very kind.
Excellent service and totally happy with the work that was done
I have many reasons for appreciating this experience. First and foremost is the excellent service. Second, the professionalism displayed by the team is commendable. Finally, I am thoroughly satisfied with my experience. I cannot find the words to fully express my gratitude. Thank you, team!
Like the way Nick explained everything and communications about the progress from Lauren.
Very professional, kind and friendly. The repairs turned out great!
Great service! Friendly, Knowledgeable. Pais my Uber both ways! Washed my car! Fantastic! Truly impressed!
I had a great experience with Kirmac Collision in Maple Ridge. Meaghan and Kianna were always super professional, friendly and efficient. I would totally recommend Kirmac Collision.
Speed
The drop off went very, without a hitch.
After some conversation, it was obvious that the folks there know what they are doing. They know their business.
The communication back and forth was very good.
The pick up was easy. Car was clean, looked great.
I really do not have a negative thing to say about my experience with this location.
Work done at Kirmac is flawless and backed it with a warranty . Kudos to the team at Kirmac!!
Professional and dependable. On time and efficient!
Everyone I interacted with was professional and knowledgeable. They guided me through a difficult ICBC process which relieved a great deal of stress for me.
The work that was done on my vehicle was flawless!
I will definitely both recommend this business and return there for future needs.
Fast and great work
Andy was a pleasure to deal with and got the missing details of the job done in a timely manner. He kept me in the loop every step of the way so I knew where things were at and I was not left guessing. It's too bad I needed to submit a bad review in order to have the truck completed how it should have been initially, which is the only reason this is not 10/10. Andy obviously has a very good skill-set of understanding what a customer would like to know (and why) in order to manage expectations, and then communicating that information to them. Overall the work was executed well and I am happy with the result.
All good
Went above and beyond! Highly recommend them for work on vehicle. Thank you everyone for fixing my SUV and taking care of my family
Friendly and fast
Great work,nice people
Customer service was great. Kianna and Megan explained the process and were a pleasure to deal with. Great communication and the truck repairs were done as promised. Perfect repair work and paint job. Will definitely come back.
Excellent and friendly service!!
Wow! The car looked brand new! Really great quality job and awesome customer service was provided. Very happy with the work that was done.
Very good