Customer Testimonials
Very communicative, friendly staff and repair done on time, as per schedule.
Excellent communication, friendly staff and my truck looks amazing after. Jay is great!
I appreciated the staff willing to come in early to accommodate my schedule. The staff were friendly, knowledgeable, and very prompt. My car was very clean.
Timely, friendly and patient!
Bryan Nguyen was extremely helpful and professional from the time I walked into the Kirmac site until I picked up my car when the job was done. I have not had an accident in 35yrs so the accident was pretty traumatic for me at 74yrs old. Bryan contacted BCAA and dealt with them directly making my situation easier for me to understand and complete. During the time the car was being repaired Bryan contacted me to ensure I knew what the timelines were for completion of the work and when I could pick up my car. Really nice staff in the front office on both occasions I did have to come by the Kirmac shop.
The personal attention from the estimator to the receptionist when I first got to my appointment.
They kept me updated as to the timeframe and of the repairs being done on my vehicle.
After the repairs were done, my vehicle looked good as new when I picked it up.
They were professional & friendly so I will definitely refer Kirmac to my family & friends.
Friendly
The team offer professional courteous services and I am very impressed with their level of service.
Graft efficient profession service. Car was ready on time
Always very pleasant to talk to and the service people are professional all the way no matter how big or small the job.
You did a great job on the repair and also fixed a problem with my side mirror without charging. Your staff was very courteous.
The customer service was top notch
Very quickly fixed car and that is done by high quality!
Very efficient and professional helpful staff. Great job done on the car.
Great experience, Karen at front desk is very welcome and has great energy. I spoke manly with Huy and James who was very honest and professional through-out the whole experiences. Would go back here and also recommend anyone else.
Great stuff Good service super happy.... Derek is awesome give that man a raise
Very efficient service. Great communication!
Incredible service. I was particularly impressed that Kirmac reached out to book the appointment after I had made an initial phone call with a claim. I also appreciated the text messages keeping me up to date regarding the appointment time, windshield arrival, and completion of the work. Very impressed, especially Mark at the North Vancouver location in BC. Thanks!
Very helpful and friendly.
Happy with the service
No problem good service 👍
The friendly staff members.
Customer friendly and professional
The service is professionally and efficiently done in a courteous and friendly manner from all contact staff members.
At a stressful time, the staff was so kind and accommodating and professional. I really appreciated that. My interactions were clear and straight forward. The staff were genuine too. The repairs were done to my satisfaction. I would definitely recommend this shop.
Good customer service, communicated well, provided rental car, fast turnaround time
Was done in a timely manner as promised. Vehicle was very clean when picked up.
My experience with the staffs who attended me were so friendly, especially Vanessa at Front Desk, and John, the manager. He is the most friendly person i ever meet. They were so professional. They fixed my Tesla in a week . I recommend this place for everyone who wants a better job for their vehicle.
Great quality and timely work.
Courteous, respectful staff. Not happy that damaged rim on front wheel drive van was not replaced with matching rim to mate. Also damaged tire was put back on with multiple weights causing hub cap to not lay flat on rim.... we did tell Kirmac where original tire and rim had locally been purchased from. No effort was made to replace tire as it seemed to hold air. Tire had popped off the badly damaged rim in accident... tow truck driver drove with crooked wheel and damaged rim off of gravel accident scene about 1/2 block and then up onto flat deck truck... not winches. Kirmac was aware of this.
Very great service!!