Customer Testimonials
I had an excellent experience with Kirmac Collision. They truly went above and beyond to repair my sunroof, and I couldn’t be happier with the results. A special thank you to John, who kept me updated every step of the way and communicated clearly throughout the entire process. His professionalism and attention to detail made the experience stress-free. Outstanding customer service and quality workmanship highly recommend!
Angelo at the 2nd Avenue location took very good care of me. He was always on time, never left me waiting. The work was top notch. Very happy with the experience.
Jeffery was very helpful and professional, and explained exactly what would be done to our car. He followed up very promptly.
Good quality work, good communication, fast availability of an appointment.
Quick appointment scheduled and clean car at pickup
Very friendly
Very accommodating
Very friendly, communicative, and efficient, and providing an Uber was fantastic!
I can’t thank the team at Kirmac enough for going above and beyond after my accident. They took me in right away, kept me consistently updated on the progress of my vehicle, and made sure I had a loaner car the entire time. The customer service was caring, professional, and stress‑free from start to finish. When I got my car back, it looked absolutely brand new. I truly appreciate everything they did and highly recommend Kirmac to anyone needing auto repairs.
Professionalism
Communication
Complimentary transport with Uber from and to home. Car washed, and most importantly my window was fixed.
Everyone was very helpful. The work was done quicker than i thought and done well.. Communication was great.
The job was done by the earliest projected time I got a great Courtesy car and the work was excellent my truck looks great
I needed the repair done quickly and they managed to do so a day earlier than promised.
It would have been nice if they had taken my rental back the same day it was dropped off to them. I was surprised when I got a call from Enterprise today asking what time I would be bringing the u-drive vehicle back. I was already in Calgary!
Customer service and good communication.
Work and Customer service
I loved the fact that they went above and beyond to accommodate my time line and the fact they interior and exterior detailed my vehicle.
Politeness and honesty
Absolutely professional and friendly team, I would suggest it to everyone, to be honest. I can't really think of any improvements to be made. Parts came in fast, and the repair itself was even quicker. The car substitution was of good quality (while it's not directly from the same company, it's still a part of the service overall). Most importantly, very nice and respectful people to talk to. Keep it up, you're doing fantastic work!
Excellent
My car repair was done quickly. The receptionist and the technicians were friendly and welcoming.
The personal service is always “above the rest”
On time. Job well done and car returned clean
I really appreciated the professionalism of the staff at Kirmac Collision & Autoglass in New Westminster. Chelsea was outstanding as well as the fellow who performed the first walk around my car. They had excellent communication skills, and I was given very clear instructions as to what would occur and the timeline of completion. They were kind and very knowledgeable. My windshield was replaced in four hours. I was so impressed. I was also incredibly grateful that they had Uber drive me home and pick me up when my car was ready. I didn't expect such great service and left feeling very satisfied and confident that I had chosen the right place to get my windshield replaced. Thank you Chelsea and the rest of the staff at Kirmac Collision. I will be sure to recommend this place to all my friends and family!
I was impressed with the quality of the repair and the state of my car when I picked it up. Very professional.
They were flexible around my work schedule and provided a loaner for a day.
No issues with the repair work.
Kirmac cares for kids!
Great staff and management! Excellent communication from Farhad with text updates on the repair process and a phone call when needed. Seamless rental car process and accommodating. Appreciate the timeliness of the repairs and professionalism. Thank you! Monica
I was absolutely satisfied with the service and repair on my vehicle the receptionist, Donna was easy and friendly the staff were a number one. The went out of there way and repaired a part of my vehicle that I wasn’t expecting. My truck was cleaned and vacuumed out looked great
I would highly recommended there service
Thank you
Name removed
Communicative. Good quality workmanship
Good service. Good work.