Customer Testimonials
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The manager Mr. Mark, is awesome!
Also, Ashlyn at the front desk is great and helped to book my car at the best time
Service and repairs were excellent. Very up front in repairs and the time frame
Very good customer service. All deadlines were met and communicated.
The staff was always helpful. The workmanship was very acceptable. Overall evry pleased
with the whole experience
I had a great experience. Came in for a full windshield repair and it was finished the same day. Also washed my car for me.
Timely friendly and professional responsive to questions
Staff were professional and personable. I felt my car was in good hands. I love my car a lot and was sad it was in an accident, but I was glad it was in their care.
Fantastic service at every step of the way! Your team was amazing and quick. The promise of a one week turn around became 4 days! We are very happy!
It was quick, efficient, well done and personable.
You guys were very professional and fixed the damage to my car very well. There needs to be a place to park. Both time I came out: 1st for the assessment, 2nd for the actual repair I had no spot to park. While I stopped in front of the doors, it would have been good to be able to park properly. As well everyone seemed so depressed or angry at something or someone. I wasn't treated badly and the process was great. Just was like visiting the in-laws. Aside from that keep up the good work.
I found them to be Professional and upfront on expectations. 👍
Fast and friendly
Excellent professional service
A very welcoming and friendly experience from arrival at reception and knowledgeable and helpful auto body specialist. Thank you!
Easy online booking, communication through text, Uber transportation to and from my home while work being completed.
Very friendly customer service . Cory did a great job in handling my case.
Let people know ahead of time that you're going to clean the vehicle after so that they can prepare appropriately
Kept me updated with parts ETA, gave me a decent loaner for the week. Kept me well informed on cost and details. Friendly service. Took only a week to do the install of new bumper and grill. Did a good job
Great reception to begin with. Vanessa keeps me connected with my appointment. Frank did a great job with my car. Excellent service!
The process was smooth, and everything was explained very well. The staff was courteous and professional. I would recommend Kirmac to friends and family if they needed service in the future!
Amazing customer service, the staff were so knowledgeable and so friendly !
Listened to what was needed to be done . Went up & beyond to make sure my vehicle was taken care of.
Took care of getting me to the body shop to pick it up earlier than expected.
Loved that they cleaned it . Felt like i was driving away in a New Cadillac ! .
Thank -you team
Great communication, excellent staff and bodywork!
I will return here in the future if needed!
Thankyou kirmac!
Kazim was super helpful!
The front desk is great; they're super nice and easy to work with. I don't even have to deal with ICBC because they handle everything. I'm really happy with their services.
Kirmac Collision was easy to deal with for my crack in my windshield that required to be replaced.
Everyone from office to assessment to the repairs was excellent. All staff went above and beyond to get our car fixed. It looks amazing and they genuinely wanted us to be happy with their work. Definitely recommend this shop.
Quick and professional
The service at Kirmac New West is always top notch. They completed everything in a timely manner. The quality of their work was great and they even washed my car. I highly recommend Kirmac New West!
Knowledge of bodywork was optimal. And results of work was good.