Customer Testimonials
Top quality service at every point. Friendly and helpful office staff. I was kept informed regularly how the work was proceeding. John was great at explaining everything. Accommodated my rental car request. Body work, painting and coating done perfectly. Detailing at the end top notch. Highly recommend.
Marcus was very good on updates about my vehicle.
Great service every time!
Friendly and efficient service with good communication.
Wry friendly. Prompt. Good results.
I love the status updates via text, your receptionist and the reps were awesome.
Madeline was awesome. I couldn’t have asked for a better experience. Everything was done and above and beyond our car was interior was tidied up vacuumed detailed. It was a very nice surprise. I would definitely recommend.
The staff are friendly, knowledgeable and well-mannered. They communicated effectively about the process and timelimes.
Outstanding service from the inspection through the options of repairs. The manager(Will) and the service personnel kept me updated on parts arrival, appointment date with a loaner vehicle waiting when I dropped off my truck.
The vehicle progress of repairs and completed ahead of schedule.
The repairs came in under budget and the vehicle was detailed.
Reception was smooth and seamless explanation of everything.
I have received several compliments on how nice my truck looks being a 2014 Silverado.
I will recommend Kirmac to my family and friends.
Name removed Vernon bc
Very helpful and very courteous
Excellent service
Very helpful
How smoothly and easily the process went. Was surprised to have my car back as early as I did. I also expected more back and forth from icbc but they handled everything. Great service!
Kirmac in Coquitlam was extremely professional and friendly. Every single person we had contact with only expressed interest in making our experience comfortable and stress free. I came to Kirmac because of their Cares for Kids program but would highly recommend them even without that. Our car looks perfect and we are very happy and satisfied customers.
Very good people. And very good work.
Appointment times are kept, regular updates and informative.
People were great and friendly! Always felt welcome. Updates were great and had an excellent experience here. Service was also excellent. Thank you so much!
Friendly and professional and good work
Fast appointment
Friendly staff
Excellent work
Ever one was kind .. it was essay .. the service was excellent i will go there agen
Updates and progress given frequently
Car was cleaned inside and out
Great job would only accept proper parts
Everything was good
My experience getting a rock chip repair was quick, efficient, and professional. Everybody I interacted with was great.
Service of office personnel was exceptional.
Quality of the repair was outstanding.
Everyone I interacted with at Kirmac was great. They kept me updated on the progress of my vehicle repairs, which were completed in a very reasonable amount of time.
One thing I wasn't thrilled about was the loaner vehicle they provided me. Let me be clear, I'm not upset with Kirmac. They were great. I'm aware that the vehicle that was given to me had been rented through Hertz. When I received the car, it had an odd smell inside, what looked like a bed sheet crumpled up on one side of the trunk, and a nail in one of the tires. (I noticed this after I got home when the tire was low), I called Kirmac the next morning and they talked to Hertz to get a replacement vehicle for me. Dealing with Hertz was an absolute headache. They were trying to get me to fill the vehicle with gas even though I received it with only half a tank. They were trying to blame me for the tire. It wasn't until I contacted Kirmac about Hertz that I was finally given a different vehicle. If I could suggest anything, it would be that Kirmac reconsiders renting vehicles through Hertz.
Amazing service! Everything was fast and the job was done well. Thank you Kirmac Collision for fast and reliable service!
Good customer service and courteous staff.
Timely repair of vehicle
Everyone in the office was very friendly, the work was done when they said it would be done, and it cost less than I was expecting.
Excellent work, and very cheerful and friendly staff.
It was a long haul waiting for ICBC but Dave kept me informed along the way. Great crew and repairs were completed in a timely manner.
Thanks again.