Customer Testimonials
My car was involved in a hit & run about 5 months ago and dealing with ICBC was an extremely long, stressful and frustrating experience. However, the wonderful team at Kirmac turned the that around by ensuring my car was repaired in a fast and timely manner.
Farhad S. was especially kind, helpful and knowledgeable which gave me peace of mind that I was leaving my vehicle with a trustworthy shop. The repairs exceeded my expectations and I was ecstatic to get my car back looking brand new and spotless.
Thank you Farhad and the Kirmac team, you are all greatly appreciated!
Gio and kianna were extremely helpful, personable and helpful. I would recommend Kirmac to anyone.
Very efficient service. Great job! Thx
Amazing service from the whole staff. I was in and out within 30mins!
Services were excellent. Thank you Mark and Lauren for the efficient and friendly services. The work done on my car was completed earlier than expected. Also, thank you for cleaning the inside and outside of my car. That was a nice surprise. Greatly appreciated.
James and First name removed did a fantastic job with my vehicle. Very helpful with the everything and got it done in a timely manner.
Received informative updates
Friendly staffs
Smooth process
Very friendly and knowledgeable staff. They were very thorough and told me exactly what to expect. Fixed the scrapes and dents on my car, and even cleaned the inside. Service was prompt and courteous. Thank you
I had an excellent experience with this autobody shop while repairing my brand new Corvette C8. From start to finish, their communication was outstanding. They kept me updated throughout every step of the process and were always transparent about the timeline and the work being done.
The quality and precision of their work were truly impressive. Repairing a car like a Corvette requires a high level of skill and attention to detail, and they absolutely delivered. When I got the car back, everything looked flawless — the fitment, paint, and overall finish looked factory perfect.
What stood out the most was their dedication to doing the job the right way. Even when ICBC initially approved aftermarket parts, the shop went the extra mile to ensure OEM parts were used instead so the repair met proper factory standards. That level of commitment shows they genuinely care about the quality of their work and their customers’ vehicles.
They also provided me with a courtesy car during the repair, which made the whole process much easier and less stressful. On top of that, they offer free windshield wipers if you get your windshield replaced through them, which is another nice example of how they go the extra mile for their customers.
Overall, I’m extremely grateful for the professionalism, craftsmanship, and care they put into my car. I would highly recommend this shop to anyone looking for top-quality repairs, honest communication, and a team that truly takes pride in their work.
Friendly, efficient, and quality workmanship
Kirmac was Very professional I was given a clean new courtesy car I was sent updates letting me know when it would be painted they went the extra mile to see if some rims I had would fit my VW and sent me a pic of what they look like my steering wheel was flaking a bit they touched it up. Looks new again had had a small tear in my seat that was fixed and had my car completed way quicker than I expected can’t stay enough how pleased I am With the service and the quality of the work the paint matches perfect I’m very happy with all aspects of the job that was done. Thanks again to. Furhad and Derek and all your staff
Best regards Mike Proudman
Working with the staff
Professional service, friendly, knowledgeable, thorough, and took the time to walk through everything so I understood the estimate and repairs. I am very happy!
Flexible with repair scheduling. Professional, personable service from Kianna to the guys in the body shop. The work was done correctly and the car looked like new.
Thank you everyone.
First name removed and Carolyn
Friendly staff & great service from start to finish
Speed of service on repair
This is our third time using this Kirmac .
The staff are more than friendly and work is impeccable car also detailed at the end was like a new car . We drive a great distance just to use this facility great service!
Excellent customer service and great work
Repair was done very quickly. Front desk was so helpful and friendly. Very pleased with the work
Thank you for an excellent service . My car feels brand new. I appreciate the updates and explanation of the repairs done to my vehicle
Friendly immediate excellent service.
Did everything they said they would do.
Very professional and the job was finished expediently
Professional, time efficiency and easy to deal with
Everyone very friendly and helpful.
Car looked great , both repair and cleaning.
Thank you
Everyone was professional and pleasant to deal with. They have dealt with two of. My vehicles in less than a year..
I gave up on Burnaby location after a 2 awful experiences and gave the New West branch a chance.
Glad i did. Great work and customer service was fantastic.
Chelsea kept me in the loop w updates which i appreciated
Very polite staff. Smooth process. Very efficient
Fast, easy, everything was explained to me and repairs were perfect
I loved the service I received and everyone was soo friendly and professional. Inayah the receptionist was soo sweet and truly amazing ! The car was fixed within a few days so much earlier then the 1 week I was originally told it might take . I was very happy my car was cleaned as well which was an extra bonus . This was my second time at Kirmac and I would definitely come back again and recommend you to my family and friends ! Great job Kirmac!
Very good customer service and very welcoming and professional