Customer Testimonials
Refreshingly friendly and highly knowledgeable staff from start to finish. More than willing to go the extra mile for customers. Wonderful experience.
Everything was so smooth from taking my car and providing rental car , my car was ready on time . Priofesional and polite staff as well .
Very good service
Service was good and the staff were friendly.
Very good service attitude and quality.
Their service was great, and the work on my car looks fantastic. They were very open about the work they were doing and gave a lot of updates which was great.
Prompt repair and courtesy car provided
Excellent service! The staffs at Kirmac North Richmond are amazing! They are knowledgeable and friendly. My car came back like new! Would highly recommend my family and friends!!!
- pleasant staff
- replacement vehicle at no charge
- tires were polished
- car felt clean/new when picking it up
Excellent service, prompt & perfect work.
Thank you!
Very friendly, provided updates on the progress of the vehicle and clean nice courtesy car!
Honest, fast, and reliable
Thank you!
Everyone was super friendly and wanting to help. It was really nice getting the tex messages while my car was being repaired so I knew where things were at as I don't like to call a business to ask knowing they are busy. They made the overall process so stress free
Professional, punctual and always updating on progress. Arranged a great rental
Friendly staff! Work was completed in a very short time. The repairs look great. Thanks for your reliable service!
Very happy with customer service to help with situation
They answered the phone immediately. There was a friendly human on the other end who wanted to help get my truck fixed. They were straightforward, honest, and communicative the whole way. Hooked me up with a rental vehicle from Hertz and had me back on my wheels within a week, well within the estimated job time. Great service, great work. I’m happy!
The service was fast and very friendly
It was a smooth experience from beginning to end...the car looked like a brand new car when I picked it up...nice work!
Good experience accommodating my work schedule was very considerate!
Only thing … my interior lights don’t stay on anymore when I shut the engine off.
Happened right after I got the car back.
I’m very curious if it is related… seems too coincidental that it stopped working the same day i got my car back….
Everything went smoothly! The work was done well and within the time frame given. Very professional staff
Good communication as well as work that was done replacing the windshield.
I would not hesitate to use Reborn again. Kirmac is a good company as well as a community contributor.
Good work and very good customer service!
Great service
The staff are super professional, super knowledgeable and extremely nice. They treated me with amazing respect. They explained everything to me in great details. I had the most amazing customer experience. I would highly recommend this shop and would not hesitate to bring my business back to them. Great job! My car looks amazing! Everyone there are Rockstars! Especially the main adjuster. Give him a raise! Hahahaha
I appreciated that Tommy kept me informed throughout the whole process.
Made it easy, close to Hertz is a big plus
Friendly staff, good communication, & repair was done without issue
Car looks good
Good communication
It was straight forward, except I had to call BCAA to get a claim # when I arrived. The good thing was that they started the chip repair before I got the claim #.