- Phone: 920-478-2191
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Customer Testimonials
Website could use some updating. I tried making my purchase multiple times before it would take. A few attempts showed inventory on hand but time of purchase I received that bike I added to cart was not available which grew frustrating. When purchase was finally made the time to receive my bike was inside of a week. When bike was delivered the box was in near perfect shape with the new bike being very well packed. Hats off to the packing and shipping team. So far I’m very happy with my purchase. Way to go Trek!!
fast. accurate. best service of any big name company.
Great ship to store new bike purchase experience. Highly recommend.
Consistency
Quality of parts and bikes. Great Midwest company.
It was great!! Super cool team
Easy to order. Then I had a follow up question so called and got a very helpful ans knowledgeable person. Also fast shipping.
Ease of use
Local bike shop support.
Ease of use.
It was great to have the bicycle delivered to and assembled by a professional shop. However, they did not receive my contact information so that they could contact me when it was completed. They didn’t know who’s bike it was until I called to ask them for an update.
you can break down a bike, every little piece and purchase what you need to make it shine again
Suzanne was very knowledgeable, and wasn't pushy. She wanted to make sure I was comfortable with my choice.
Nice price
Good product. Ease of use website.
Tracey DeGeyser was the main reason our experience was so good; she was very knowledgeable, helpful in getting everything se up, and good with follow through.
Good prices, easy transaction.
They are great !
Easy, quick, and well priced.
Personalized service. Tech listened to me, we discussed and he prescribed.
Very easy transaction, I was kept informed as to shipping and arrival/pick up at store...
The shipping and returning was so prompt and painless, making me wanted to buy from the Trekbikes website instead of directly from other manufacturers.
The shop was great!
Easy to use.
Quick delivery
Ordered my new helmet quickly with no issues
Always great service when I go in. A major plus that they are open on Sunday's!
I like the ease in picking the components and the options for my specific needs
Always have a good experience in person and ordering
The staff is great and they do great work!

Very knowledgeable and helpful. Appreciate the way they make feel you are always welcome. That is your Middleton location. Your online store was very helpful too.