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Customer Testimonials
The new pump hose and fitting works great. My pump is back into action!
Free shipping to store with no min order requirements.
Very fast shipping on factory replacement parts
Customer service
They had the parts that I needed to repair my bike as well as other accessories at great prices! All my merchandise shipped and arrived quickly at my residence! Thanks Trek! 👍🏽
Prices were very good and online purchasing was easy.
I love my bikes, and Kris’s team at Shawnee Mission Trek made me a great deal and made me feel very comfortable with my purchase.
Good value and fast service
Trek sales quality products
Owned treks for 30 years now for a reason. Always a great product
Very easy transaction. Got my new grips sent to the store and they installed them for free. Love the personalized customer service I receive every time.
I always get prompt attention to my orders. Almost like Amazon Prime--order comes in 3 days or so.
You should give the option to deliver to our local Trek store for assembling...
Otherwise, love my new bike
First name removed
An adult bike my size! So easy to order online and the tracking and notifications were on top of it!
they're always ready willing and able to help
Great product
Easy
Items are well displayed and the description is plain and very thorough. Ordering the item is easy and the sites navigation process is smooth and easy. My sight is not as good as it once was but the items and the lettering size is appropriate even with my readers.
Very smooth for an old guy!
Quality products delivered promptly.
Trek supports diversity! Our store group rides are a very diverse group yet we concentrate on the ride and what unites us rather than what could divide us. We support and look out for each other because we are family and our shared DNA is bikes.
Great products, great events.
Easy, no hassle online bike purchase between Trek and our local Trek dealer. No questions asked 30 day return policy made a huge difference and peace of mind. We ended up loving our bikes, but having that option is why we ultimately went with Trek.
The professionalism of the staff and the quality of the bikes. The Townie was the most comfortable ride for me after trying 5 other e bikes including Cannondale and Velotric. The reason I didn’t buy one is bc the battery is not removable and I can’t store a bike in my house.
Good service. Quality products.
The brand and quality.
Best price to quality ratio and Trek is kind of a local business to us.
I like Trek and Trek brand.
When I need grips Trek had a nice set of Bontrager grips that look nice and arnt the cheap ones on amazon.
I love my new Trek Domane+ and all of the accessories I have purchased from the site. The bike is just perfect and makes me want to go out every day. Also, anytime I had concerns their support was willing to listen and resolve any issues. From the main support to my local shop, I have felt that they truly want to make the customer happy.
Great bikes and great customer service!