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Customer Testimonials
I've had my Trek bike for almost twenty years with no problems!
Great Bikes, Great experience purchasing them. We now own four Trek bikes and the quality and performance are excellent.
Product quality is superior & delivery times were on target.
easy transaction
Trek has been a great brand and has yad a great product for years.
The website is easy to navigate. The best part is I can know where the bike I’m looking for is available.
The Trek Italian sweater, on sale for Black Friday, far exceeded my expectations, as I was worried dit would be coming from China. It's very well made, does well at blocking the wind and feels so nice of my bare skin. I will be sure to watch out for next BF to get more.
Easy browsing and I love my local trek bike store.
Prompt and always as described
I ordered Trek gloves online and had them delivered to the store. Worked great!
The reps who helped me were knowledgable and took their time.
The Chelsea store rep helped me size and fit for the type of bike I was looking for. This includes initial gear that I would need.
The Lake Grove store rep was very thorough, detailed and took his time to make sure I was familiar with my new bike.
Overall excellent knowledgable and friendly experience.
It was easy, product arrived quickly and it seems to be good quality.
Great online access to equipment, apparel, accessories options. Very easy to navigate and order. Good communication. Order and shipping process expedient. Can easily recommend Trek.
Good customer service and fast shipping.
great bike ....lots of fun
You are the best
Easy to order, arrived earlier than originally projected, and I was in-and-out of my local shop in two minutes with my part in hand!
Good service and friendly people
FedEx lost my shipment, but Trek customer service was very friendly and responsive.
The item purchase didn't have dimensions for the belt width. Seemed like a good idea when selling products online....
I received a discount on the purchase of the kicker core trainer plus another discount on the first time order online which made this an awesome deal. Also I had free shipping on the delivery and it arrived within 1 week. Excellent experience!!
Easy. Merchandise I wanted was available and arrived quickly.
Quick shipping response
Fast delivery without mistakes
Great purchase experience!
It was an easy, smooth buying experience, and communication with my local Trek dealer was timely and friendly.
Quality products and great customer support.
Very good bikes; I wish they had more suspension for their road bikes, but very good bikes overall
Gives access to your quality products and easy to find great deals as well

The employee that helped me at the store was very helpful and gave me great customer service. He called me to tell me my order was ready for pickup and then remembered me when I came to pick it up days later. He even showed me the product I bought on his own personal bike.