Customer Testimonials

good value on Emonda alr frame - beautiful finish and prompt shipping - build has revealed accurate measurements - first Trek for a long time - will be watching 😜

The bike (Domane SL5) is really a great ride, and the service from Trek has been very good. The two shops I've dealt with have given excellent service (bike from Trek Saratoga, parts from North Star Sports in Burlington, VT)

Quick shipping, excellent service from Bike Tek in Salina, Kansas. I don’t love the cheap handlebar tape that tore within the first few days of riding, not on a $3500 bicycle. Otherwise, the Checkpoint is terrific and getting plenty of rides. Just upgrade the tape, would you?

Excellent customer service and knowledge of products.

Awesome experience. Great gear and it fits perfectly.

High quality products, fast shipping, and an excellent return policy. I get most of my riding and racing stuff from there.

Very good service

Excellent services

Great local support. Always willing to listen and help you with advice to build your skill set.

Great equipment and cutservice

3rd trek bike 2nd verve2 model. 5times a week 20 miles plus. Ride is comfortable wish I would have known the affect of chlorine tablets stored in garage had on bike. For the low end model I get great use of the bike to maintain my health ten years post quadruple bypass

Fast shipping, good sale prices.

Great! Quick and accurate delivery!!

Well engineered bikes! I’ve been very impressed with the motor and natural assist I receive on both my Rail 9.7 and Allant+ 8s. I also like having a bike shop I trust - a family owned shop in Salt Lake City (Hyland Cyclery).

I like being updated on new product. I order online often and am happy with how quickly I receive my products.

great products and service

Great service and great products.

I can find what I want pretty easily.

Quality
Service

Easy order. Had what I needed.

Good service, good bike.

Local store friendliness and expertise

Easy to order and good price!

I did have trouble getting the package and had to call. It hadn't been sent out by USPS so Trek sent it out with 2 day delivery.

I thought I had bought the right visor for my wavecel helmet but it didn't work with it. Not sure if there's one that will fit.

The service was amazing

Straightforward ordering experience.
Can ship to home or my local shop

Simple, quick, professional and reliable.

The employees are the reason that I go to their store. The are very respectful and helpful.

Fast service. Good price

Easy to navigate.

Nice to have a variety of sales and items on clearance.

Thanks!