Customer Testimonials

Everything I purchased was of good quality.

How fast you ship my items!👊

Quick service

Always outstanding service, people, chat sessions, and attention to detail. Packages always ship timely and they’re always correct. Treks support is unmatched. Exchanges are seamless and streamlined, no fuss.

Thanks - always!!

Easy shopping and delivery

The best bikes

I got exactly what I was looking for, at a good price, and it arrived in less than a week. What more can one ask for when shopping on-line?

I had to return an item, and when I chatted through the website, I got a human who addressed my problem. Pretty unusual these days.

Help with bike fitting and having the accessories wanted in stock!

I had a great experience with Trek bikes. The bike I bought is outstanding, I am glad I made the investment on it and myself for buying it. I would recommend Trek Bikes to anyone.

Just bought a bike from here through my local bike shop and it was a Émonda SL7 first new bike in over 10 years my old bike was a Serotta Fierté TI and thought I would never get rid of it. Yet the technology is so far advanced and Trek had the best deal for the bike. Know I wonder why I wanted so long.

We love Trek! Always had an amazing experience

Great products and great service!

Great customer service and awesome products!

The whole experience was pretty cool. No issues.

Great custyservice!!

Great helmets for my kids! Fast easy ordering and shipping. We love Trek!

I have 2 bikes, both are Trek (Domani). My wife has 1 Trek (Domani) bike as well. We have been having great experiences with Trek. We have nothing bad to say about the company or its product. We are very satisfied so far.

Great merchandise and even better quick service. I tell all my friends to go to trekbikes.com

Love and ride Trek only!

The professional staff and service at the TREK dealership is A+..

High quality. Great customer service.

Friendly staff. Nice people.

Friendly and attentive staff and a beautiful store.

Good experience buying merchandise and picking up in-store.

We really like being able to make appointments for service, and the quick turn-around.

They had quick free shipping to my home

I love it

I am now riding my second Trek Rail having been a loyal rider of another manufacturer for many years. Why?
Simply put it is an outstanding EMTB and the best I have ever ridden.
The handling and geometry is confidence inspiring and the new gen 4 electronics along with the increased battery capacity makes any biking adventure…well an adventure.
Also the customer service from my local authorized dealer (Aptos Epicenter) has also been confidence inspiring and is a large part of the Trek experience.

Good products at realistic prices