Customer Testimonials

Very good. The Jerseys small better.

Love the bike. Did not see an option for seat post length. Found out after the purchase there is a 175mm as well as a 135mm option. My bike came with the 175mm. I called Trek customer service to inquire. I was informed they could not exchange. All of this fell within the 30 days after purchase.

Showed what stores had what I wanted so I could order from that store. The email notices on the order

It does seem to matter whether or not your online or on the phone with Trek/Electra Bikes. It is always an rewarding experience. Their website offers a simple yet completed format to find everything you are looking for. It creates a fun option for shopping for an awesome bike or that must have accessory to personalize yourself, such as a must have bike helmet, or that really cool yet practical accessory to personalize your bike. When you call Trek/Electra it will blow your mind. You will experience something pretty rare anymore. You will not only speak with a real person, you will speak with someone that truly loves their job and is sincerely interested in helping you.

Thank you Trek/Electra for the opportunity to comment on my Trek/Electra bikes experience.

Sincerely,
Dave Olson
Retired Firefighter

Simple mechanical bikes. Very little wasted material or effort. Trek makes a straight forward bike that is designed for riding.

It was easy to find what I like / need to order on the website, shipping was prompt, and best of all, products are superb!

I recently had 2 run a set of rims I had 2 warranty there customer support was top notch rushed the delivery out 2 me next day so I could make it to a local ride

Store went above & beyond in refurbishing my 20-yr-old Specialized. Knowledgeable (long-term employees), skilled, quick, friendly, not "pushy" when deciding how much work to do at this time. I appreciated the attention given to me and my bike.

fine

Preformance Is spot on.

Team in Leesburg rocks. Always super helpful and willing to hear about your bike issues. They have a direct connection to the brand so makes it super simple when you need to work with corporate. Other brands you will be stuck on a 1-800 hotline hitting 2 over and over again! Go with Trek!

It was quick and easy!

I think Trek is a quality product, and looks great as well. I was pleased with my USED purchase, and thought the bike was represented well on the website. I wish it was a little cheaper as a used bike, and will probably be shopping for my wife in the near future.

Many items and parts for my Trek Bike

Items were in stock and shipped quickly.

Excellent selection and fast delivery

Quality products being delivered quickly.

Clearance prices, great variety

I love my truck bike that I purchased five years ago from a local dealer.

However, I just ordered a wheel replacement, that was supposed to arrive two weeks ago and still hasn’t made it to the store…yikes. Was hoping to get in a couple more rides this season, but did not turn out that way.

Trek Peachtree City has the best customer service!

Easy,fast,reliable

Quality made

GOOD

Had the product I wanted when the local bike shop didn't.

Super easy and affordable…impressive

Very easy

Easy pick up. Save shipping fees.

The manager at the locally owned shop was great! He knew how much I wanted the bike but didn't pressure me, every time I came in he would just let me know he would work something out that I would be happy with. About the third time in, I bought the bike.

I would rather have an in store experience to buy cycling clothing.

Online order option to pick up the order in the store was very convenient, efficient, and flawless!!