Customer Testimonials

Good quality

Staff was incredibly helpful and knowledgable. Katrina, in particular, went out of their way to connect me with the parts I needed to get back on the road! Some great sales in Mid October as well! Really when you think about it everybody needs a new Farley and these great sales just may tempt me into buying yet another :)

Trek, you know your $#!+.

The awesome store is ran by awesome people.

I have received great support when using the site.

Great bike, great website, great dealer.
Dealer had stock, offered test ride, outfitted Verve 2 24 speed with accessories on the spot. On a return trip to get advice on adjustments, all was done quickly and well.

Purcahsed the helmets I wanter, shipping was quick, helmets fit, just wish that pink color was still available. Color aside, would recommend, will buy again.

Great Product! Excellent service!

customer service

We felt at home at the Trek Store on Mid Rivers Mall Drive. Everyone there helped us. Chris, the manager, took his time and assisted me in getting the right bike. We then worked with the service manager Gabby who was very nice and friendly. Eric, who is the technician that built the bikes, spent a lot of time explaining and showing us all about our bikes. He even helped us load them carefully before leaving for home. I would highly recommend this Trek Store and I will be there for all my future needs.

Tom Nelson made this experience personal with his prompt and courteous attention to the problem.

Trek Bicycles are some of the Best Bikes made.

Store is clean and well set up, always greeted when entering, good selection of bikes available.

Always have a positive experience with Trek.

Great service

Always reliable product. Unsure about Trek owned stores service quality though!

Trek rail 7 emtb so far so good. Over all great bike, a little nose heavy on drops, you need to be careful or you can get hurt. Have not yet dealt with customer service so no comment there.

Lots of great things to check out on the trekbikes.com. I love that I can order directly and have it shipped to my local store with free shipping.

They are fantastic! Grayson always helps me out! My bikes are well maintained because of Trek. Thank you!!!!

I bought some great pedals at a great price and they were shipped free to my local bike shop. I was given a phone call when they arrived. GREAT SERVICE! I'll
definitely buy from Trekbikes.com again!

Quick and dependable service. Nice products.

I can’t wait to build another Dream Speed Concept like I did back in 2014!!!

It was easy to order from. Although we did order a pair of women's large cycling gloves which were smaller than a men's medium. Seriously what's up with the weird women's sizing.

Great products and support

Fast shipping, they had the color helmet when others did not, consumer reports recommended helmet

Easy order process

Great bikes. Easy online ordering. Ship to store was easy, convenient and quick. Great customer service from our Keller TX Trek store during pickup and shifter adjustments.

Nice products, good sale prices

Excellent bikes

Fit