Customer Testimonials

Reliable

I love my Townie bike

Our entire experience was exceptional! The hotels, meals, bikes, and guides met and exceeded our expectations.

Easy to buy, fast shipping. Reasonable prices.

Great experience. LOVE my new bike. And East Coast provided first rate service.

Easy to order online. Prompt shipping. Can pick up package at local Trek store to avoid possible porch pirate problem.

Have bought a number of women’s replica jerseys over the past few years. Great fit. Comfortable. My favorites. Great discounts at end of season and for prior seasons jerseys.

I’m
The product and quality of workmanship

great products and service, online shopping is also nice

Free ship-to-store option is economical and fast! Really happy with the part that I bought, was a direct bolt-on made by third party for Trek. Will definitely shop here again.

Great bike, great service!

Price was better than anywhere else for the tires I wanted.
Location was close to my office for free delivery to store.
In-store selection was fun to browse, but the store is not exactly... walk-in friendly.

We bought a cruiser bike for my wife to enjoy on family rides together. The bike was what we wanted at first, but we decided we needed a bike to take on our hilly neighborhood. The store was very understanding and generous enough to let us swap it out for a Marlin 5, which is what I own as well. It's such a nice bike and is perfect for our area. Thanks for being a quality company.

So easy to order but the inventory was way off.

Quick delivery and friendly people

Easy to order, shipped quickly, super convenient to pick it up already assembled at my local bike shop, and the bike is great!!

Ease of use

Thank you. All OK so far.

smooth

The product is great. However, as it's assembled in a store, we should receive at least an email with the manual and other things to know.

fast, easy, good price

Top Notch!

It was simple and easy

Couldn’t have been any easier!

Ease of ordering courteous staff when picking up the item from Allen store. Quick pickup process.

Your website showed a wide variety of choices. The aluminum Checkpoint on sale was shown to me by my bike store and led to my purchase.

I have a Checkpoint SL5. The bike for the most part is comfortable, has taken some time to get the adjustments to where it feels good. Billy at Allen bike shop has been a great help in tweaking.

Nice to shop for quality products from home.
Site doesn’t always work well but finally got an order through.

It was very easy do to online and also the staff member I spoke to correct the typo with my email (which was my fault) was very friendly and quickly resolved my typo. My order was shipped out very quickly and I had my sons new bike within a week of ordering!

Well, love the Virginia Beach Store, Mike, Sue, and Rick!
Jay Crawford Phone number removed

You over night Ed my cycle glasses to me. Great service and products.