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Customer Testimonials
The process was so smooth! I havent been wowed in years! Thank you!
Easy and quick!
Having local fulfillment options really helped personalize the experience and was much better than trying to ship a bike directly to my apartment. Also you guys make great bikes, I am on a budget and always buy sub $1000 bikes but they do me really well, such a joy to ride
Ordering process was fast and easy, local Trek store did a great job assembling bike
Great selection of bikes. Keep supporting local events, especially WORS.
I like their great selection of bikes and gear. I LOVE their commitment to local events, especially to WORS and other grass roots events. That commitment to things like WORS keeps me anchored to the brand.
Michael at Trek Bikes - Park Cities (Dallas) is amazing - was a huge help.
It was extremely easy to search and find the products I was looking for, and the checkout process and communications of delivery status until it reached my house was great - I knew exactly what to expect and the products arrived quicker than originally estimated. Very happy with experience, and I saved over 30% compared to other online platforms.
Corrected issue with no questions asked.
reservation process was smooth so far. i rented from Trek one other time and it was excellent.
hopefully this time just as smooth!
It’s super easy to find what I’m looking for on the site and I’ve never had an issue finding compatible parts for my various Cannondale bikes. Living in PA seems to be an additional bonus as I have received my parts within 2-3 days of ordering for standard shipping.
Great value and easy
Great selection of products that are high quality and reasonably priced.
Fast, friendly, helpful customer service
Easy to navigate and high quality products!
Quick and easy
Great bikes no matter how much money you have to spend, great customer support.
awesome experience
I like having the interconnection to local bike shops. We live far away from shops, so your system lets me know what inventory the shops may have, so I can be efficient in traveling/shipping.
How well they are built and withstand hard riding
Very satisfied with product
Friendly and knowledgeable staff.
Great company
I have had a TREK bike since the early 1980's, Multi-Track 730 and it has been Wonderful! Regular maintenance has been the key! I just sold it and bought a new 2023 Trek.
I will always buy Trek bikes!
The gears shift easily and although it has only 10 gears moves quickly and efficiently.
Searching for what I exactly need and transaction was simple and shipping was quick.
Easy to find parts and quick fulfillment.
I have been a Trek owner for years. I like the quality and my experiences with both Al Petri in Woodhaven, Mi and the Trek store in Royal Oak, Mi.
Great company. Never anything less than first rate customer service, whether online or through my local shop. Loyal customer since 1997.

was easy to do