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Customer Testimonials
Great bikes!
I love my new Townie bike. And the store I bought it from was a local owned shop in Maryville, Tennessee That did a really nice job of helping me and was a nice purchasing experience
Prompt!
Everything
Great experience! Prompt response and great products.
It’s all about the people. I’m not a ‘real’ cyclist but signed up for a half Ironman. Only the folks at Trek (Alex & Andrew) took the time to really (thoughfully) talk to me about the process as a beginner. Neither tried to upsell me nor steer me in any crazy direction. They were professional and simply great to work with. Highly recommend Trek and these two guys in particular.
I like the sale! Quick shipping. Good quality.
Easy to understand details and experience. Thank you.
It was easy to browse for what I was looking for. Ordering was simple and my bike got to me very quickly
Very fast and easy to ship to store. Anchorage store was awesome. Everyone was so knowledgeable and very friendly. I will be going back for gear and when I’m ready for upgrades.
I found the perfect bike at Trek Red Barn. Ordering was easy and it was delivered in perfect condition within one week. I absolutely love my new Trek road bike.
No fuss, option to ship to dealers, speed of delivery
The new store is awesome. Service from Chris was outstanding.
Great product and service!
Good overall process some issues processing payment in the mobile browser.
Easy to complete
Good service great product - I had an issue an agent resolved it on line
I like the free shipping to my local store.
Great bikes
Easy to use and navigate site. Prompt service.
Fast shipping and quality parts
Great bikes and great service! Please keep making popular models they are always sold out!
Good people. Very helpful. Great product.
Ordered a preowned bike from website. Very impressed with the bike and condition. Only have had one ride, and really enjoyed it.
Ease of finding what I needed
The bike is incredibly built well in my local shop is fantastic at customer service
The whole thing was very easy.
The guys there are very knowledgeable and will help you out with anything you need to know
Fantastic, can’t wait until I save up enough to buy a new bike!
excellent mountain bike for grandson. well built. great team for putting together and explaining maintance.