- Phone: 920-478-2191
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Customer Testimonials
Love my checkpoint, and trek accessories fit very well
Accurate ordering and quick processing
Well made
Everything was great, the most important part of the experience was the pick up and the friendliness of the bike shop folks. I get the feeling they don't make too much for the assembly and the delivery. They were super nice and helpful, but they would have been better if they had more skin in the game.
Fast check out/shipping and accurate order.
Phenomenal customer service and product knowledge. A true five star experience!
Easy to do business
Easy process to find a pre used bike. Shipping was fast and easy. Would buy again.
Website was easy to use, quality product, fast shipping, friendly service at store when picking up, overall a great purchase experience.
They are knowledgeable fair and responsive
Easy payment, shipped to my local bike shop...easy!
Every time I have taken my 2023 Domane in for service, repairs, or upgrades I have had an EXCELLENT experience with Shane the repairman. He always answers my questions, and genuinely acts like he cares about making my bike the way I want it. First class service and HONESTY is why I will continue to shop AND recommend the Fort Wayne Trek Store!
Easy process.
Great products and easiest ordering. Simply the best!
Very knowledgeable and helpful.
Our Trek store people are very knowledgeable and helpful. I find Trek's pricing on chains, in particular, to often be very reasonable and I trust Trek will be selling me AUTHENTIC brand name chains. I also know they stand behind their customer satisfaction policy from my personal experience in trying and finally finding a comfortable saddle for the many thousands of miles I ride each year.
I will say, I tried several times during the COVID-19 pandemic to buy a Trek bike, but even toward the end of the pandemic, they just wouldn't give me a reasonable break on the price of the bikes I was interested in. Nevertheless, I admire and respect Trek as a company. My daughter loves her Trek which we bought just before the COVID-19 bike buying frenzy.
Ardmore store and on the phone customer help and service was superb
Super fast delivery. Satisfaction guarsntee.
Product as described quick shipping.
Easy to navigate and affordable products
Fulfillment was very fast and accurate. Good updates on status.
Simple process BUT it would be great if you accepted Discover CC too.
great sale items and quality bike and bike parts
It was great. It was easy to buy. The bike is fantastic. It was all very straightforward.
First...I like that I found a bike I was interested in at a price that was reasonable. The quality and care of the shipping was meticulous. Instructions and tools provided for quick install was great. I have shared how and where I found my Trek with many.
I was glad to find a Apidura bolt style top tube top bag in stock at the Trek website. These can be tricky to find in stock. They had the highly rated product. I'm glad Trek offers other manufacturers products. The transaction was perfect and the shipping was extremely quick and free. I've purchased from the Trek site on numerous occasions and never a problem. I'll be back again. Thanks.
Good customer service
I like the guides to help you pick a bike or e-bike
Easy returns if your item doesn't fit.
Quick shipping. Great bike!