Customer Testimonials

Simple to purchase and have delivered to my local Trek shop.

Together with the in store experience, I was able to do all my research before heading to the store to try out the models I had narrowed my search to. The bikes were ultimatey ordered in store after I had a chance to see what was most comfortable for me and my son.

Quick and easy to use the website. Quick delivery of my bike.

Easy to navigate and great products!

Great products and fast processing and shipping.

Trekbikes has proven to me to be and meet all my cycling needs. I do not deal with any other.

Through Red Barn Refresh last spring I was able to get a better bike than I had budgeted for. The bike has been fantastic. The card, however, stating that my first tune up was FREE was worthless as my local dealer who sells Treks but is not a Trek Bicycle Store could not honor the certificate. There are three Trek stores around Boston, and they are too far away to bother with the free basic check up, especially since I do almost all of my own bicycle maintenance.

Easy to use & received my products quickly.

Great products. Great prices. Fast delivery.

I tell all my friends and anyone who ask how awesome my new bike is

Good selection, good products for the cycling enthusiast and ease of use.

Amazing bike

Direct, easy experience to get what is wanted and needed

Ease and price

I like my dealer, Ernie’s Bicycles, Canton, Dover, Ohio.

Awesome bike and easy to buy.

Great price, quality product.

Excellent service from staff who are very knowledgeable. They also gave me some practical advice on an upcoming ride I will be doing.

Unbelievable bike…fantastic! But why isn’t an owners manual delivered? Electronic or otherwise?!?! I transitioned from a 2000 model bike and am unfamiliar with all the technology. I’ll figure it out, but the manual for all the 2025 tech should’ve been provided.

I was able to find the parts I need

It was easy to use, fast shipping to the store. Customer service was great when I had questions. I had a great experience.

everything, from ordering to picking the product up in 2 days at my local trek shop. Easy process

I've only used my shoes once so far and i LOVE THEM. I recommend them to my friend that I cycle with.
I don't like "clipping" in as I never dismount with the same foot, so have a good cycling shoe that allows me the freedom of not clipping in or clip in later is a blessings. The shoe is comfortable for both walking in after a ride and for cycling.

I highly recommend them.

Blessings, Sue

Great customer service

Always an excellent service

Having the local Trek shop assemble the bike at no extra charge is great

Fast shipping. The Trek Store kept me informed while the bike was being built. Staff was friendly and helpful

quick service. high quality and xxs bike frame sizes to fit kids

Great friendly customer service.

Shopping at trekbike.com is an easy way to get what you need. We are all busy these days, and having the option to pick it up in the store or ship it to your home is convenient.