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Customer Testimonials
Pretty much everything
Other than a scratch on my bike
Not sure if it was there as part of the sale
Or if it happened during unboxing here At Steffan Saw n Bike
This great experience.
I've had my trek 820 for 16 years and it's never needed one single repair. Not even new tires. It's so dependable and fun to ride, I love it!
Easy to order bikes. Fort Collins staff is awesome. So kind and helpful. I have bought the last 6 bikes here
Good all around bike shop.
Good quality and design
Delivered as expected
Staff is friendly and very bike savvy, I'm always treated well but I don't feel like I'm talking to robots but rather people who care!
Everything went smoothly! I’m considering ordering my next bicycle from Trek, but more research has to be done first (and money saved).
I can see all the products that I can purchase for my biking experience.
The quality of the bike I got along with the care taken while packing My new bicycle for shipping were amazing.
simple. great experience
Excellent service, communication and details. Excellent product so far I love it
Fantastic info
I interacted with Mike; he was great! He was knowledgeable, patient and professional.
Helpful, knowledgeable and thoughtful. Highly responsive and actually useful rather than generic BS that goes nowhere and means nothing.
I previously purchased a bike for my wife a few months back, I loved the whole experience so much that I ended up getting one for my self.
From the website experience until the pickup, the whole process was intuitive, friendly, and professional.
The folks that assembled and tuned (both) my bikes at the San Francisco (Brannan store) were super helpful in recomending accesories, and riding tips.
At no point I felt pressured into buying what I didn't need.
Thanks Trek!
Super fast warehouse to store shipping and awesome sale prices
Quick, free shipping. And you know you are getting authentic parts. What is not to like?
The bike
great products. prompt delivery.
The product and pricing.
Dedicated service from polite and knowledgeable employees.
Fast delivery
Quick, well packaged, quality built
received a notice that my bike would be delivered soon. arrived promptly at the indicated time in great condition
Very comfortable seat and handles bars. Just the right amount of assist to make for a pleasant ride.
From search to delivery it was a Great purchase!
I love my bike. Rides so smooth. The fact that I got it on a sale makes the experience even better! :-)
how fast I get things and the no hassle returns