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Customer Testimonials
Easy, and super customer service. Shipping was also fast
Great customer service. Bike was 100% exactly as described used. I would buy again.
Loved it! All the necessary information to make a decision was there. The option to pick up fully assembled at a local bike shop is genius. I got the bike ready to ride, and got to meet the bike shop owner.
The packaging was very neat, and the bike is very sturdy, which I really liked. I’m already thinking about purchasing again.
Free shipping. Free returns at store. Everything at one site
Ordering direct to store was very convenient and shipping was fast. The staff at the Trek Store in Ballston/Arlington VA were very friendly and called as soon as the order arrived. They also offered additional help and services during pickup.
All went well. Bike rides are excellent. Very Satisfied. Thanks
Good prices, quick shipping and helpful wmployees
Website was easy to navigate and placing my order was quick and painless. Item shipped on time and was exactly as described.
Web site is easy to navigate. Products needed found and available.
Great after sales support!
Although batteries are hard to find on my Powerfly 4 Gen 4.
More power to Trek!
They have just the tires I need.
I shopped online for a bicycle helmet for my wife. The Trek helmet has the safety features (M something) for safety and, most importantly, it is bright red. Shipping was fast and easy. Helmet arrived just as it should!
Tike came super quick and was packaged beautifully for not dings or breaks.
Nice bike with great components on sale at low price.
Fast and great service. Very pleased. Love the rosco 7 bike. Having a great time with the bike
Simple and clear process
Long standing customer, always get great service
Very easy to find what I was looking for. I really liked the compare feature. That really helped with making my final decision on a bike. Shipping was super quick. Overall a great experience.
The packaging presentation was excellent. The instructions easy step by step illustrations left nothing to question.
Website runs well. Was easy to purchase my bike.
Fair pricing, quick delivery, easy assembly, and great bikes
I love my new verve+ 4s. It is the most comfortable bike I’ve ever ridden.
The e-assist makes hills a non-issue. I grew up in (table top flat) Florida where I loved to ride. Unfortunately, when I moved to atlanta 40 years ago, I quickly leaned that I hated the hills. With this bike, I’ve rediscovered an old flame!
Mostly the ability of the local retailer to make the most of the purchase and ongoing support. In addition sale price, quality in workmanship, guarantee and online depth of information.
The sale price was so good I bought the product and sent the link to my friend to buy the same product
It was easy to order and my order came fast.
I’ve probably purchased at least 15 trek bikes in the last 15 years. The product is great and the company stands behind their product. I bought their cycling shoes,helmets and other items. I don’t think I’ll ever switch to anything else.
Shipped to my house assembly
Very well designed and constructed. Excellent service from CS Sports.
great customer service and quality bike!