Customer Testimonials

Ordering process easy and prompt delivery.

It was nice that it can be delivered to the store and then get put together and pick it up when it is ready.

👍

Fast shipping, free shipping, and Apple Pay made this very convenient! Even on low prices clearance items!

Fantastic sale we bought two

Very professional but I have one concern I do not see any black people working in trek stores I applied for s job with trek and they never got back to me

Easy to order, arrived right on time!

Bikes are high quality and affordable.

I was about to lose faith in the brand if it wasnt for Chris Arterburn.
He definitely helped us above and beyond to have a satisfying online experience and keep our family Trek fans.
Thank you!

Good People and great support!

Online sales was flawless. Products, options and checkout was easy and intuitive. Site was easy to navigate.

I bought 2 pairs of bike shoes. They both were extremely tight on my feet. Return was as easy as dropping off at the local trek bike shop..

Was able to find products that I specifically wanted to purchase. Checkout was easy and product delivery good

My second Trek. The first was a verve 3, second was verve 4S. I have zero problems with either one.

Great customer service/support. Fast shipping on both bikes and parts.

Quality, well-designed bicycle for a fair price. Being able to order online and have a bicycle delivered to and assembled by a local store was delightfully easy. Excellent customer service from the bicycle assembler/bike tech at my local Trek dealer (Cycle Works in Lincoln, Nebraska).

Also, I love that I was able to find a bicycle that meets my riding needs AND looks nice!! :) I bought the Loft 7i in Green Tea.

To top if off, I love the Electra All-Weather Woven Pannier Basket I found at your website when I was shopping for a Loft 7i. They are a great combination of style and function.

I ordered the 3L adventure frame bag for my size XL Dual Sport and it fit perfectly with the three mounting points on the underside of the top tube. Three thumb screws hold it securely in place.

Great products! High quality. Repeat buyer

Fast shipping

Everything

Prompt service, friendly customer service, great product.

Loved that you offer refurbished bikes.

Fast, easy, expected quality. My LBS was excellent as well.

Great staff. These guys love bikes and cycling. They are true professionals.

The guys at the Trek store in downtown OKC were great to work with. Really great service and friendly guys. Great franchise for Trek.

Trekbikes.com is very easy to navigate. The organization and details of each bike made it easy to learn and compare each model. The ties to my local bike shop made the purchasing process very easy. I would recommend trekbikes.com to anyone looking to purchase a new bike.

Easy to find what I wanted and place the order

I have two Treks.
Fuel 8 and Fuel 9
Both have been fun to ride, reliable, durable, and adaptable.

Fantastic experience from start to finish. Bike arrived well packaged yet easy to assemble. Included tools were a nice touch. Condition of used bike was as described and in better shape than expected. Unfortunately due to sizing I needed to return by this was just as easy as buying. I simply requested a return and within 5 minutes had a return label and a scheduled date for pickup at my home. Easy peasy. Well done Trek!

I love my new Electra cruiser