Trekbikes.com
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 4, 2025 — Rated 10 out of 10 by E.L. Trekbikes.com
What do you like about your trekbikes.com experience?

You had what I was looking for and delivered it quickly. It was perfect

Report a concern   April 4, 2025 — Rated 10 out of 10 by E.S. Trekbikes.com
What do you like about your trekbikes.com experience?

Fast and easy

Report a concern   April 4, 2025 — Rated 10 out of 10 by F.C. Trekbikes.com
What do you like about your trekbikes.com experience?

Quality of bikes
Customer service

Report a concern   April 4, 2025 — Rated 10 out of 10 by William Burke Trekbikes.com
What do you like about your trekbikes.com experience?

Ease of purchase and delivery. Local Trek dealer, Landis Cycling very professional and competent.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Mario de Mendoza Trekbikes.com
What do you like about your trekbikes.com experience?

I appreciated the great online customer service, the team was responsive, helpful, and made the whole shopping experience smooth and enjoyable.

Report a concern   April 4, 2025 — Rated 10 out of 10 by B.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Guys in the store were very helpful.

Report a concern   April 4, 2025 — Rated 10 out of 10 by K.D. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to find the bike that we wanted and ordering through trek was easy. Fast shipping to our local bike shop. Really nice experience.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Dionne Lamarque Trekbikes.com
What do you like about your trekbikes.com experience?

It was care free. It was an easy process. The website is easy to use and you have a large variety of product. The product arrived quickly and the handlebars wheel and seat were easy to assemble. This isn’t my first trek bike, I returned because your bikes are a great buy, you can’t beat the quality for the price, the performance and longevity of your bikes make a statement.

Report a concern   April 4, 2025 — Rated 10 out of 10 by G.D. Trekbikes.com
What do you like about your trekbikes.com experience?

From the Trek website to the free shipping to my local bike shop the experience has been flawless.

My local bike shop, Bob's Bike Shop on Eau Galle Blvd, calls me personally when items arrive.

Their service and staff are engaged and helpful.
Very enjoyable experience throughout.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Shelley Garcia Trekbikes.com
What do you like about your trekbikes.com experience?

The best quality and service

Report a concern   April 4, 2025 — Rated 10 out of 10 by L.M. Trekbikes.com
What do you like about your trekbikes.com experience?

It was very easy to purchase a great product online!

Report a concern   April 4, 2025 — Rated 10 out of 10 by Jane Kalpakis Trekbikes.com
What do you like about your trekbikes.com experience?

I ordered my townie o line & picked it up at trek on MacDill in Tampa. A very smooth experience.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Patrick Rascoe Trekbikes.com
What do you like about your trekbikes.com experience?

The overall buying experience was amazing. Quick and easy to make the online purchase. My new Trek Domane delivered to my local bike shop. They assembled it very quickly and efficient. Yes.

Report a concern   April 4, 2025 — Rated 10 out of 10 by B.H. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy to use and quick shipping. Thank you.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Jeremy Ryan Trekbikes.com
What do you like about your trekbikes.com experience?

Good selection and availability of mtb shoes and free returns with login. Shipping was prompt and correct. Both shoes I ordered were great fit and appear to be a very solid build.

Report a concern   April 3, 2025 — Rated 10 out of 10 by D.M. Trekbikes.com
What do you like about your trekbikes.com experience?

Best bikes that are made

Report a concern   April 3, 2025 — Rated 9 out of 10 by D.B. Trekbikes.com
What do you like about your trekbikes.com experience?

Good quality bike, I’m enjoying it!

Report a concern   April 3, 2025 — Rated 9 out of 10 by Gayle Ackerman Trekbikes.com
What do you like about your trekbikes.com experience?

Great bikes! Spendy, but that was my choice. Service was above average. I have not yet taken a ride so I have no comment on performance.

Report a concern   April 3, 2025 — Rated 10 out of 10 by M.D.I. Trekbikes.com
What do you like about your trekbikes.com experience?

I loved the personal attention given by “Joe” (builds bicycles) at Trek Kenwood Blue Ash (Ohio). I bought the at-home delivery & assembly. Also, separately bought Aero Water Bottle & Cage. Joe made sure to grab it when it came in. Assembled the water bottle & cage into my Trek prior to delivery. Give Joe a raise!

Report a concern   April 3, 2025 — Rated 10 out of 10 by E.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Went smoothly. good communication

Report a concern   April 2, 2025 — Rated 10 out of 10 by Elisabeth Ditomassi Trekbikes.com
What do you like about your trekbikes.com experience?

Bike fits our needs perfectly. Getting it on sale made the difference.
I recommend my neighbor to buy one too.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Victoria Fernandez Trekbikes.com
What do you like about your trekbikes.com experience?

Thus far, service has been excellent. Whenever I have come in with an issue the service department jumps on it and fixes any issues. Perfect

Report a concern   April 2, 2025 — Rated 10 out of 10 by Adam Hicks Trekbikes.com
What do you like about your trekbikes.com experience?

The online ordering process was easy. I had the bike shipped to my local Trek store and every part of interacting with the local store has been absolutely great, they have been so generous with time and knowledge sharing. I had a million questions and they had no problem taking the time to answer all of questions and take the time to put my bike together and they even put on an accessory I purchased in store.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Kevin Riess Trekbikes.com
What do you like about your trekbikes.com experience?

Great experience at bikes on Howard! Will be back.

Report a concern   April 2, 2025 — Rated 10 out of 10 by P.T. Trekbikes.com
What do you like about your trekbikes.com experience?

I purchased bike shoes online and love them!

Report a concern   April 2, 2025 — Rated 10 out of 10 by David Pyka Trekbikes.com
What do you like about your trekbikes.com experience?

Ordered online with delivery to Georgetown cyclewerks. When I received bike I was not satisfied with style. Cyclewerks let me exchange bike for one in stock. New Trek bike is great. That’s what I call customer service.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Kyle Deets Trekbikes.com
What do you like about your trekbikes.com experience?

It was great! Norfolk Bike was awesome too when I picked it up!

Report a concern   April 2, 2025 — Rated 10 out of 10 by Robert Vavrina Trekbikes.com
What do you like about your trekbikes.com experience?

The bike was shipped perfectly, well protected, and it arrived before the expected date. It is in as nice a condition as the pictures showed. Everything was there, but it could have included a hint on removing the battery from the frame as the bike has a Allen head to lock the battery compartment so that the battery don't fall out in rough terrain. I was turning the key forcefully but no battery drop down. YouTube helped on that one. I also silconed the battery hold lock in the frame and now with a twist of the key, the battery drops easily. Other than that, no build problems at all. Great bike, Great condition, Great value. I would order again if the opportunity arises.

Report a concern   April 2, 2025 — Rated 10 out of 10 by B.W. Trekbikes.com
What do you like about your trekbikes.com experience?

Easy enough to use

Report a concern   April 2, 2025 — Rated 10 out of 10 by K.L. Trekbikes.com
What do you like about your trekbikes.com experience?

UNBELIEVABLE quality.


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