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Customer Testimonials
Quick and friendly
Very good experience and knowledgeable of there producrs,,locations throughout the states..Last of the quality bike shops left..
Chris, Eric, & Brian helped me get the right parts as soon as humanly possible. Their customer service just exponentially grew my lover for the Trek line.
The staff is very friendly and helpful. It's always a pleasant experience.
Great product and fast shipping
Everything!!
Quick and easy. Liked free shipping to my local store.
Everyone was super friendly and answered all my questions. It made it easy to buy a bike through the website. Customer support was great. Thanks!
Products are great
I've had my Trek mountain bike forever. With some regular maintenance it has stayed working and looking great. I highly recommend Trek bikes.
Convenience, timeliness, great product at a great price.
Precise retro part replacement priced right
Super easy, quick delivery, this bike is fantastic!
We had a pro racer help us. If he hadn’t had us test drive the bike, we wouldn’t have walked away with one that day. We had already been to another store that day and just shopping around. He hooked us up on all the gear we needed and was extremely helpful. I can’t remember his name but he worked weekends and raced for Trek. He was great.
Smooth website, good products
It was easy to order online and ship it directly to the store. It was little hard to navigate the products on sale and filter them.
Easy and quick shipping. Great products and amazing bikes
I have been pleasantly surprised to find some really good deals on some components on trekbikes.com. And since the closest bike store to me is a Trek company store, it makes good sense to have the pieces shipped there. I have already recommended the site to friends.
I like the variety of stuff offered although nobody seems to have much in stock
Easy to search and find the bike you want. Ordering is simple and the option to ship to home is great.
The staff member was very helpful.
Ordering experience was great, but the pickup was even better. Jason at the Dallas - Park Cities location was super friendly, helpful, and informative. When I need something something for my bike, it'll be the first stop.
Trek Service, Richard was over the top! he demonstrated superior knowledge and excellent communication skills. He went beyond and above to respond to my ignorant inquiries. He provided me part numbers and order information that the local Trek store could not!
Good products at fair prices. Awesome return policy.
I bought an ION PRO RT 1300 bike light using the website. The last one I had lasted 5 years and 8 months. I don't know if that is the average lifespan of these lights, but it seems like a long time to me. And it has always worked great, so I am happy to buy another one. I buy Trek bikes and Bontrager accessories and am always satisfied. Long Live Trek!
Great bikes, great service network
Extremely fast shipping.
I LOVE Drew and Dan and Ed and Graham and Adrian and Nicollete & Gabi & the whole team at Landry's <3
Fast shipping. Great selection. Option to support your LBS.
Easy process. Excellent return policy