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Customer Testimonials
service and price!!!
Easy to navigate the site and easy to order.
Great, knowledgeable staff. Well managed and welcoming.
I ordered a Trek Marlin 7 and this Bike is amazing! Smooth ride and comfortable. I am 5'6" and ordered a Medium size. Definitely will be back when its time to upgrade!!
Return was very easy.
Everything, mostly the variety of bike options for every packet.
Very easy smooth experience. The rep on the other end help me find a diagram for small parts needed for a 2016 Domane frame. Great job. Good experience.
Everyone there is so helpful and has always given me the best service on my bike. The explain everything about the service and answer all of my questions no matter if it's something I should already know. They are so knowledgeable and all of them are great. My favorite is Bob but they're all great.
I’ve owned Treks for years.My latest, a Checkpoint SL7 Gen 3 is great, just like all ther others! Thanks!
Can always find good quality products at a great price.
A super discounted frameset
This is my first time purchasing a Trek and I really enjoyed the experience of unboxing and building it with my daughter. The direct ship to home included all of the tools and grease etc that we needed to put the bike together correctly. I really enjoyed the fact that it came with preset torque wrenches for all the separate points of assembly and I was able to teach my daughter exactly what and why we were doing it. The bike is fantastic and handles really well. I'm going to manufactured and pre-assembled in a very high-end way from my point of view. I work for a component manufacturer and I can tell the details that were paid attention to here.
Great style and quality. I love my townie!
Well designed website, easy to order, ships fast, returns accepted at local Trek store!
quality goods
pickup in SCheels
Easy to find the helmet I was looking for and the service was very efficient.
Found what I was looking for. Easy to order.
Finally, a fantastic price on a carbon Farley. I have had an aluminum one for several years
The Trek store in Macomb rocks! Always willing to help and the repair turnaround time is amazing! 10/10 would recommend- literally! 😆
Your sales perdón was quick to identifique my News and Street me in the right direction in placing my order.
Timely delivery, very good packaging; good warranty.
Always enjoy working with the Trek team on my cycling needs.
The bikes have a smooth stable ride without twitching
Excellent from start to finish. Easy ordering, product availability and quality. Fast free shipping, packaged properly.
Ease of ordering and availability to pick up at store vs. incurring shipping costs
The team at Trek Bike Fairfield is great to work with. Jason and his team are attentive, caring, and passionate about what they do. Thank you!
Very helpful and nice . Easy returns.
A real person worked with me to resolve my product that was not working right.
Prompt delivery and a decent price.
Ease of the purchase. It was seamless.