Customer Testimonials

Very professional, great communication. Fair pricing.

The team a my local bike shop

One place to find it all including old discontinued info that helps when shopping for a new bike. The goods are quality items on the Trek site which makes shopping time more efficient and effective

That Trek bicycle owners can get high quality parts for their bicycles shipped to their home.

Bikes r bikes and then u own a TREK. Had to order new charger for bike. In stock, on time, and back on the bike. Ordering was easy.

Extremely friendly

Friendly service, knowledgeable and appreciative of my "old" (rim brake titanium, Campy stuff) bike.

fast, easy, straight forward

Amazing sale price. Free shipping to a convenient pickup location.

Efficient and quick to use

30 day satisfaction guarantee is a plus. Additionally, I have bought a number of new trek bikes on sale or from the Red Barn which makes the value proposition appealing given the flood of high end Chinese bikes that have been getting alot of positive reviews for quality and price.

Easy purchase, really good fitting/sizeing info. Made it easy to confidently buy without finding a nearby shop (there isn't one). The shipping went well. I loved how well it was packed, and also loved the dance steps on the box. Good assembly instructions. I love the bike.

Love my trek bikes. Servuce has been top notice.

I like people at the stores. Just pleasant to work with.

Very practical and informative

Easy to order, and convenient to pick up at local Trek store

Had previously purchased an eBike in this store. The sales staff recommended a bike after listening to my preferences. Then they took the time to make sure it fit. They made ut easy and drama free picking a bike and completing the purchase.

Great people who are knowledgeable and helpful. I also like my bike

Trek makes a great product and has the service to back it.
Aways been happy with what Treks quality and innovation.
Stay away from cheap Chinese bike to keep local bike shops open please.
Great Service is better than saving a couple extra bucks.

Easy to navigate web site. Great photos to verify parts are what you need.

I've never had an issue ordering from Trek. If you have questions during business hours, there is a chat feature to help you get sorted.

I enjoyed both their bikes and their travel packages plus when I enter the store I am getting top-notch maintenance and service.

It was easy to order the item. It was also easy to know where my order is and and easy to know if it arrived or not.

Great gear for great value

I have 2 trek bikes and ride 250 miles a week. I will be a trek customer for life.

Excellent clearance prices.

I love Trek bikes. The geometery of their bikes is not copied by any other bike manufacturer and its perfect for any body type. I love my Domane SLR 7 and my Madone SL 7 Gen 8. They are the most perfectly designed bikes bar none. As I always say...in a world of compromise, Trek doesn't.

Your customer service is consistently superb. The Slabtown store is great and very nice, but I normally go to your Hollywood/Portland store on Sandy (closer to me), and those guys are knocking it out of the park.

Reliable bicycles

Responsive and efficient!