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Customer Testimonials
The website is easy to navigate even though it has so many options for everything bikes.
Easy to order and was convenient to pick up my things from the local store.
Castro valley trek has a lot of bike tools , equipment . I feel comfortable when I come here now
Bike was shipped quickly bike was as described adjusted and working like new
The incredible service provided by The Bike Lane and the availability of parts when needed.
My local shop is great and the bikes fit like no other. Shout out Joe at Berkeley!
All my Trek gear received is great. And of course, my 2 Trek bikes are wonderful too.
Easy shipping and friendly staff at the store when items arrive.
The Customer Service provided by the Electra Technician in your California location.
The website is amazing, tracking was convenient and shipping was fast.
Good prices, quality parts and easy local pick up. Well done
Easy to order and packages arrived promptlu;
Being able to speak to a real person who rides and is passionate about bikes!
High quality gear at great prices
Everything about my experience with trek bikes.com is superb. The options, price, availability, and style are all ideal!
easein ordering, ability to.have stuff shipped to my local bike shop with no shipping costs.
Always great service and quality product!
I called customer service and was connected to a friendly, intelligent, English speaking representative quickly. He understood my problem and thoroughly explored all avenues to resolve the issue. He said he would send me an email with the information he obtained and he did so promptly.
Rapid processing of my order and fast delivery.
It was really good
it's nice to be able to see on the bikes on line, the photo's could be better without the white background as it hides the true colors. It was not fare when you introduced a new bike online that was completely sold out before even having a chance to purchase bike.
Even with all this I'm a big fan of Trek and probably would not buy any other brand.
Great bike perfectly engineered. Looking forward to many years of cycling.
I like the manner in which trek.com partners with the local dealers. You know you are purchasing products that will be supported.
Bought my Domane Al4 and some spare tubes from the site. Amazing quality and fast shipping!
Easy
Fast shipping
Easy to get things done
Trek bikes are well built!
Great customer service!
Very easy to order and ships very fast
There were some very good deals on cycling shoes. I also didn't realize all of the accessories and nutrition you all offer. Also, shipment came quickly.