Member Testimonials
The front desk folks are very helpful and informative!
Thanks!
Johnny
The front desk staff was very helpful and courteous. Answered all of our questions and assisted in getting our membership reinstated
All the folks I interact with are all friendly and seem to treat the kids really well. My child really enjoys their time there and it seems meaningful. I wish they could do homework if needed, but overall I've been really happy with our time here.
So much appreciate that the pool is heated and stays open during the winter months!
There are a lot of lap swimmers that l know are grateful for the opportunity to swim year round.
The people are amazing. My kid is always happy and feels safe
Convenient location, range of activities, caring staff
Aroosh was incredibly friendly. So was Nitton. There's a wonderful spirit of hospitality at the Y!
I like the people at the Y, the environment and the cleanliness of the facility.
Convenient transportation and close to home.
Nice staff. Clean facility
Facilities, classes, and hours
I feel it's a great club for classes and equipment. I like the way one signs up for classes
Convenient for workouts, nice staff and towels!
Clean, well-maintained equipment, friendly staff
Love the classed
The facility in clean, so many options for classes and multiple equipment there is minimal waiting. Nice clean locker rooms
Every team member, from the front desk to the wellness floor, is actively seeking to help you.
All instructors are very professional and make us work very hard.
Staff are very kind and helpful when we have questions.
Kids zone, group fitness classes, family activities
NW Cary still has the older Matrix ellipticals with fans. Please please never get rid of them! They’re so much more comfortable for my stride length (and my whole family’s); the new ones are literally painful for us to use.
The old ellipticals with adjustable stride length and run/walk settings were amazing.
Lucas is so great with Thrive! Always have a good time at the events.
Friendly staff members, the atmosphere and the quality of the facility.
Childcare
I like the group fitness classes and the instructors.
All employees are friendly and energetic.
Great staff. Lots of equipment, well kept
Excellent
My experience at the Northwest Cary YMCA has been absolutely phenomenal! One of the things I appreciate most is the incredible availability of equipment—no matter what time I come in, I can always find what I need without waiting. The variety is fantastic, and everything is clean, well-maintained, and clearly updated with members’ needs in mind. It truly supports every style of workout, from strength training to cardio to functional fitness.
The locker rooms are another standout feature. They are spacious, spotless, and thoughtfully designed with high-quality amenities that make getting ready before or after a workout a breeze. You can tell the Y takes great pride in providing a comfortable, safe environment for all members, and it shows in every detail.
And I can’t say enough about the staff! Every team member I’ve encountered has been warm, welcoming, and genuinely eager to help. They go above and beyond to answer questions, offer guidance, and create an atmosphere where everyone feels included. Their friendliness is a major reason I look forward to each visit—it's like being greeted by familiar faces who want you to succeed.
The Northwest Cary YMCA is truly a gem. I feel valued, supported, and motivated every time I walk through the doors. Highly recommend to anyone considering joining!
Well managed, nice helpful from desk and fitness trainers. Excellent facility all around.
This was the 1st time that I went to the Cary WMCA. I was in the area and wanted to check it out. The everyone there was friendly and helpful. I loved the equipment and the track. I enjoyed the sauna (although I wish it was hotter!).